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Manage food and beverage operations across two restaurants, a bar, room service, and banquet facilities. Lead and develop the F&B team, ensure operational standards, improve revenue performance, control expenses, plan staffing, and identify training needs. Collaborate with culinary and conference and events sales teams while maintaining customer relationships. The role requires commercial acumen, people-management experience, scheduling and training expertise, adaptability, problem-solving skills, Microsoft Office proficiency, and fluent German and English.
ResponsibilitiesQualifications
- You will ensure the smooth operation of our two restaurants, bar, room service, and banquet facilities, while working closely with the culinary team and the C&E Sales department
- Building and maintaining strong customer relationships will also be an important part of your responsibilities
- In your role, you will ensure compliance with and continuous improvement of our operational standards, while motivating, guiding, and developing the F&B team
- Additionally, you will be responsible for driving and enhancing F&B revenue performance, while maintaining full oversight of departmental expenses
- You will effectively manage workforce planning for your team and identify individual training and development needs of Team Members and apprentices
- You possess a strong commercial mindset and the ability to deliver exceptional performance and results
- In addition, you have experience in people management within an international team, workforce scheduling, training, and leading employees
- You are highly adaptable and have strong problem-solving skills, enabling you to work effectively in a fast-paced environment while remaining calm and focused under pressure
- You are proficient in using Microsoft Office applications
- You have excellent written and spoken German and English skills
Hilton Watford, England Office
Hilton Europe Regional Headquarters - Watford Office
Maple Court, Central Park, Reeds Cres, Watford WD24 4QQ, United Kingdom, Watford, United Kingdom, WD24 4QQ
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