Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The role:
In this role, you will visit unstaffed wholesale locations, driving both sell-in and sell-out by fostering strong relationships with our trade partners. You will collaborate closely with the Beauty Floor Manager, Beauty Floor Staff, and the Store General Manager, delivering brand and product training, promoting commercial best practices, and maintaining communication with the National Account Management Team.
While this role is posted with a location it is a remote based role and can be based in well connected locations across the South of England.
What you will do:
- Visit Trade Partner stores to deliver training on brand knowledge, visual merchandising, and product details to Beauty Advisers, Floor Managers, and relevant staff, creating excitement and advocacy for the brand within the host store.
- Review and coach the in-store visual merchandising (VM) standards, ensuring adherence to VM principles and planograms. Focus on key areas such as correct range, Icons, availability (including testers and consumables), and sound commercial practices.
- Identify and negotiate for increased space, double-site displays, window presence, and optimal placement of MB products, particularly during peak gifting periods like Christmas, Mother’s Day, Sales, and NPD launches.
- After each visit, provide written reports to your NAM, including supporting photos, assessing VM standards, product availability, team engagement, staff knowledge, and commercial basics. Include recommendations for follow-up actions and plans for your next visit.
- Influence stock levels with Trade Partners to ensure:
- No excess stock that affects Open To Buy (OTB)
- Sufficient base stock, particularly for Icons
- Discontinued lines are phased out in a timely manner
- Communicate and train Trade Partners on the Campaign Calendar and NPD launches, ensuring timely ordering of NPD, POS materials, samples, and testers to support a well-organized launch, ideally with window displays and dual siting.
- Collaborate with retail partners to review stock holdings and align on minimum stock cover requirements.
- Maintain regular communication with NAMs, VM, Marketing, and Customer Experience (CX) teams to stay informed on developments, while providing feedback on observations, risks, and opportunities from store visits.
- You will spend 4 out of 5 days visiting Trade Partner stores, with the remaining day working from home or the office.
- Coordinate your schedule with your line manager, ensuring regular face-to-face catch-ups with key stakeholders, including NAMs, VM, CX, Marketing, and Merchandising teams.
- Occasional visits to the Factory to meet with Customer Logistics may also be required.
What you will need:
- A degree or equivalent qualification is preferred.
- A minimum of 2 years' experience in Store Management or National Account Management roles.
- Flexibility to travel and stay overnight when necessary.
- A valid and clean driving license.
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
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Molton Brown London, England Office
London, United Kingdom
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