Responsible for system checks, providing technical support to banks and departments, testing system enhancements, and managing online transaction channels.
We are seeking a proactive and detail‑oriented E‑Channels Officer to support and enhance our digital transaction channels. The ideal candidate will have a baccalaureate degree in a computer‑related field and hands‑on experience in the payments or electronic channels environment.
- Perform daily operational checks across all assigned systems, ensuring stability, accuracy, and readiness for business operations.
- Provide timely support to banks, internal departments, and cross‑functional teams by resolving technical issues, escalating incidents, and ensuring seamless service delivery.
- Conduct functional and technical testing activities for system enhancements, new features, and fixes to ensure high-quality deployment and alignment with business requirements.
- Daily work process and system checks
- Supporting banks and internal departments
- Performing testing
- Handling online transaction channels (ATM, POS, E‑commerce)
- Performing certificates and validations
- Baccalaureate degree in Computer Science, Information Technology, or a related discipline.
- Minimum 6 months of experience in the payments or e‑channels field.
- Strong analytical and problem‑solving skills, with the ability to work under pressure in a fast‑moving environment.
- Good understanding of digital transaction systems and electronic banking operations is a plus.
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