DUAL Recruitment Coordinator

•  This is a rare opportunity to join our organisation during a period of accelerated growth, in an established recruitment team where you can truly make a difference. 

• We are looking for someone passionate about talent acquisition, to provide proactive recruitment support to the recruitment business partner and the business.  

• Full time, hybrid working, 9 months Fixed Term Contract

• Working within a small, collaborative Underwriting team spread across various geographic locations.  

About DUAL

Founded in 1998, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies with US$3.5 of GWP.

DUAL is part of Howden Group Holdings, an international insurance group with employee ownership at its heart. The Group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 19,000 people handling US$38bn of premium on behalf of clients.

Role overview 

The Recruitment Coordinator plays a pivotal role in ensuring a seamless recruitment process, supporting the Recruitment team, hiring managers, and candidates to deliver a high-quality experience. Reporting to one of the DUAL Recruitment Business Partner and working closely with the DUAL HR Business Partners your primary focus will be to provide coordination and sourcing support to our business leaders, stakeholders and key hiring managers.  

In this role, you will utilise diverse sourcing channels to provide direct sourcing support and deliver across multiple strategic projects for our rapidly growing business. 

The successful incumbent will bring with them prior recruitment experience and be a results-focused, enthusiastic and diligent individual. Additionally, you will have experience of delivering beyond the day to day and identify opportunities to improve processes to further enhance our recruitment proposition for the business. 

Key Accountabilities 

• Coordinate interviews, manage calendars, and provide pre-interview documentation and assessments to candidates and interviewer 

• Working alongside the Recruitment Business Partner you will also be responsible for reviewing candidate pipelines, to determine whether candidates meet the criteria set and by  screening them over the phone to establish if they should be shortlisted to the hiring manager. 

• Responsible for taking detailed briefs with the hiring manger on their vacancy requirements, providing support and guidance on the best sourcing strategies to attract/ find the best talent. 

• Work with the Recruitment Business Partners to utilise tools such as a Textio to create compelling job descriptions, which are inclusive and bias-free. 

• Assess recruitment processes to ensure they are fit for purpose and up to date, making recommendations on any improvements. 

• Coordinate and administer the development of policies and processes such as access to Workday Recruiting, supporting hiring managers in creating and accessing requisitions in Workday. 

• Lead the ongoing development of Workday Recruiting, fulfilling the Workday Recruiting “Super-User” role. 

• Provide insightful reporting and data analysis to spotlight and enhance our recruitment proposition globally. 

• Management of job requisitions within the wider business, liaising with hiring managers to develop a solid business partnering experience. 

• Provide direct sourcing and talent pooling support for the Recruitment Team; specifically sourcing diverse talent on social media tools such as LinkedIn and managing active candidates pools in Workday Recruiting. 

• The successful individual will have an opportunity to get involved in ad-hoc projects, which will allow exposure to the wider business and HR function. 

Knowledge, Skills & Experience 

• Previous experience within the Insurance industry (would be a distinct advantage) 

• Ideal candidates must have a proven track record of prior in-house and agency recruitment experience within a fast-moving, complex and international businesses. 

• You will have excellent organisational skills 

• Data-minded and target-driven, tenacious in reaching your goals. 

• Highly organised self-starter with a can-do attitude. 

• You are a team player, who is motivated by achieving shared goals. 

• You are a quick learner who thrives in fast-paced environments, and is and able to adapt to changing needs and circumstances. 

• Proven communicator who is comfortable managing relationships with multiple stakeholders.