Support depot operations by assisting drivers with addresses and instructions, maintaining Saturn handhelds, handling customer enquiries, running driver debriefs, managing paperwork, and maintaining a safe workspace.
Company Description
Location: DPD Guildford - Prime 24, Lyon Way, GU16 7EX
- Contract Type: Permanent / 40 Hours per week.
- Shift Pattern: Sunday - Thursday
- Hours of Work: 12:00 - 20:30
Why DPD? (The Good Stuff)
We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:
- Pay Rate: £12.71 per hour + enhanced overtime rates.
- Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
- Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
- Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
- Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
- Financial Peace of Mind: Free Life Assurance (4x salary).
DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.
What You’ll Be Doing
- Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
- Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
- Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
- Process Pro: Running the driver debriefs and keeping the paperwork tight.
- Safety First: Keeping the workspace safe and secure for everyone.
Kit: Full training, uniform, and PPE provided.
QualificationsAre You The One?
We’re looking for someone who care. You don’t need a decade of experience, but you do need:
- Energy: Passion, self-determination, and a "can-do" attitude.
- Focus: A keen eye for detail and the ability to multitask under pressure.
- Tech Savvy: Comfortable with computer systems and handheld devices.
- Team Spirit: A reliable, punctual team player who’s down to help out where needed.
DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD
Additional Information
Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
Design and architect large-scale conversational AI systems and agents for customer support. Own prompts, context and knowledge architecture, define agent behaviour, and collaborate with engineers, product and data science to deliver automation strategy, coach teams, and raise content and model-design maturity.
Fintech • Mobile • Payments • Software • Financial Services
Build and maintain cohesive, high-quality iOS experiences for Wise Account users. Collaborate with product, design, analytics, and other mobile engineers to plan, scope, implement, and ensure performance, stability, testability, and cross-platform consistency across native apps.
Top Skills:
Github ActionsiOSMvcMvvmRest ApiStructured ConcurrencySwiftSwiftuiViper
Fintech • Mobile • Payments • Software • Financial Services
Lead product analytics for Wise Business: define and track KPIs/OKRs, build data logging and automated pipelines, run deep-dive analyses, quantify feature impact for prioritization, and translate findings into clear recommendations for product and leadership.
Top Skills:
LookerPower BIPythonRSQLTableau
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
