Support depot operations by assisting drivers with addresses and instructions, maintaining Saturn handhelds, handling customer enquiries, running driver debriefs, managing paperwork, and maintaining a safe workspace.
Company Description
Location: DPD Guildford - Prime 24, Lyon Way, GU16 7EX
- Contract Type: Permanent / 40 Hours per week.
- Shift Pattern: Sunday - Thursday
- Hours of Work: 12:00 - 20:30
Why DPD? (The Good Stuff)
We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:
- Pay Rate: £12.71 per hour + enhanced overtime rates.
- Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
- Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
- Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
- Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
- Financial Peace of Mind: Free Life Assurance (4x salary).
DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.
What You’ll Be Doing
- Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
- Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
- Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
- Process Pro: Running the driver debriefs and keeping the paperwork tight.
- Safety First: Keeping the workspace safe and secure for everyone.
Kit: Full training, uniform, and PPE provided.
QualificationsAre You The One?
We’re looking for someone who care. You don’t need a decade of experience, but you do need:
- Energy: Passion, self-determination, and a "can-do" attitude.
- Focus: A keen eye for detail and the ability to multitask under pressure.
- Tech Savvy: Comfortable with computer systems and handheld devices.
- Team Spirit: A reliable, punctual team player who’s down to help out where needed.
DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD
Additional Information
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