Supports depot drivers by assisting with difficult addresses and route instructions, managing Saturn handheld devices, handling customer enquiries, monitoring depot KPIs, conducting driver debriefs, maintaining paperwork, and supporting workplace safety. The role includes full training, uniform, and PPE, and requires reliable teamwork, attention to detail, multitasking, basic technology skills, and a proactive attitude.
Company Description
Location: DPD Stockport
- Contract Type: Fixed Term Contract until January 15th 2027 / 40 Hours per week.
- Shift Pattern: 5 days per week starting in the afternoon
Why DPD? (The Good Stuff)
We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:
- Pay Rate: £12.71 per hour + enhanced overtime rates.
- Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
- Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
- Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
- Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
- Financial Peace of Mind: Free Life Assurance (4x salary).
DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.
What You’ll Be Doing
- Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
- Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
- Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
- Process Pro: Running the driver debriefs and keeping the paperwork tight.
- Safety First: Keeping the workspace safe and secure for everyone.
Kit: Full training, uniform, and PPE provided.
QualificationsAre You The One?
We’re looking for someone who care. You don’t need a decade of experience, but you do need:
- Energy: Passion, self-determination, and a "can-do" attitude.
- Focus: A keen eye for detail and the ability to multitask under pressure.
- Tech Savvy: Comfortable with computer systems and handheld devices.
- Team Spirit: A reliable, punctual team player who’s down to help out where needed.
DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD
Additional Information
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