Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The Role
This role sits within our Data Governance team which is currently made up of the Head of Data Governance and the Data Privacy Manager, of which you will report directly into the Data Privacy Manager. You'll be primarily focused on supporting the Data Privacy Manager, however, the intention is that you will also be able to support the Head of Data Governance for the equivalent of 1 day per week.
The team are the first point of contact across the business for data protection queries and data management/governance related questions. The team has recently expanded due to implementation of a data governance system and governance changes across the business which requires data protection review, risk rating and sign off on all changes involving the use of personal data. This is in addition to business-as-usual activity such as due diligence for new and existing suppliers, assisting in data protection matters that arise in customer services and adhering to data protection requirements such as DPIA review and maintenance, RoPA guidance and maintenance and training of data protection responsibilities across the business.
About you:
- CIPP in Privacy or equivalent, or experience of working with and implementing the UK Data Protection Act 2018
- Excellent interpersonal skills and the ability to influence others
- Communicating and collaborating with stakeholders of all levels of seniority
- A good focus on active listening and understand the importance of communication skills
- Prioritisation and task management skills
- An ability to work independently and to identify issues and present options for remediation whenever possible
Nice to haves (but not essential):
- Financial services background
- Understanding of Privacy and Electronic Communications Regulations (PECR) and how they can be applied
- Experience in fast paced environments with cross-functional teams
- Understand the principles of Data Governance and how the modern business world benefits from their implementation
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Flexible working? Yes please!
At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.
Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
What We Do
We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.
