Search the 17 jobs at Zopa Bank

As a Customer Operations Manager at Zopa, you will oversee daily operations of the Operational Support and Customer Service teams, ensure exceptional customer experiences, manage team performance, and implement continuous improvement strategies while championing Zopa's values.

As a Senior Software Engineer at Zopa, you will be responsible for developing and delivering high-quality code for various services while collaborating with product stakeholders. This role involves requirement gathering, documentation of architectural decisions, and participating in operational responsibilities. A strong focus on both code quality and customer impact is essential, as well as comfort in a dynamic environment with frequent code releases.

The Head of Product Marketing at Zopa will establish a new product marketing function, develop innovative marketing strategies for launching the new current account product, and drive user adoption. Responsibilities include synthesizing customer insights, co-creating product proposals, enhancing value propositions, creating content for marketing channels, and executing go-to-market plans.

As a Mobile Engineering Manager, you'll lead the Mobile Platform team, focusing on the app’s architecture and strategic projects. You'll motivate team members, ensure quality in the software development lifecycle, and communicate with senior stakeholders to drive the app's technical strategy forward. This hybrid role requires strong leadership in managing mobile engineering teams and delivering impactful projects.

As a Principal Mobile Engineer at Zopa, you will define the technical strategy, mentor the mobile community, and enhance app performance. You will engage with stakeholders and champion best practices in building high-performance mobile applications using Swift, Kotlin, and React Native.

As a Senior Third-Party Risk Manager, you will enhance and implement risk management procedures, conduct assessments of third-party risks, design controls, improve reporting, manage the outsourcing register, and collaborate with stakeholders to mitigate risks associated with third-party relationships in a regulatory environment.

As a Motion Interaction Designer at Zopa, you'll develop motion design guidelines for UI, create prototypes and concepts, collaborate with various teams, and enhance user experiences through intuitive animations and interactions.

As the People Technology Manager at Zopa, you will lead the implementation of a new HRIS platform, manage its operations, and ensure data accuracy while streamlining HR processes. You'll also oversee supplier management, vendor relationships, and support data-driven decision-making through analytics and reporting.

As a Financial Crime Manager at Zopa Bank, you will lead the Financial Crime Team Leaders, ensuring compliance with KPIs and building strong internal and external relationships. Responsibilities include performance monitoring, data analysis for continuous improvement, and regulatory compliance oversight, along with leading audits and strategic contributions.

As a Fraud Analytics Senior Specialist, you will lead the fraud analytics capabilities for Zopa's products, ensuring customer protection against fraud while enhancing customer experience. Your role includes collating data for insights, managing fraud systems, reporting, and working collaboratively with cross-functional teams to mitigate fraud risks and ensure compliance with policies and regulations.

The People Operations Coordinator will support the People Operations team by assisting in policy design, managing HR systems, handling employee administration tasks, responding to inquiries, and improving service efficiency. The role involves ensuring compliance and enhancing employee experience as Zopa scales its operations.

As an Operational Risk Manager, you will partner with Lending Product areas to identify, assess, and manage operational risks while ensuring compliance with risk appetite. You will lead the development of sustainable solutions to mitigate risks and manage interdependencies for timely delivery of initiatives, along with reporting analysis to support informed decision-making.

As Head of 1st Line Compliance, you will support product teams in ensuring good customer outcomes and compliance with policies and regulations, oversee the implementation of controls, manage regulatory change projects, and provide training to teams. You will also shape the compliance team's operations and ensure proper governance and monitoring across all areas.

As an Analytics Engineer at Zopa, you'll transform data into useful insights for various teams like analytics, product, finance, and risk. Your role involves developing quality data products, maintaining data marts, and supporting stakeholders with data knowledge. You'll be responsible for documentation, testing, and governance while ensuring high standards through code reviews and data validation.

As a Software Engineer at Zopa, you'll work on building various services, ensure quality and delivery of code, gather requirements from product stakeholders, and maintain operational responsibilities. Collaboration within cross-functional teams and a commitment to quality through testing methodologies are essential.

As a Process Manager at Zopa Bank, you will play a crucial role in understanding, managing, and improving the processes related to Fraud and Financial Crime. Responsibilities include creating and maintaining process artifacts, analyzing performance, identifying areas for improvement, and supporting change delivery. The role also involves ensuring consistent high-quality service to victims of fraud while mitigating losses to the business.

Managing a team of engineers to build platforms and systems for personal lending products, ensuring team engagement and performance, collaborating with stakeholders for strategic planning, driving quality across SDLC, and championing Agile methodologies.