Provide professional customer-facing support for order placement, queries, information requests and general support. Assist Sales Representatives and Technical Services engineers, promote sales activities, identify service improvements, and support the wider Customer Logistics team.
Work Flexibility: HybridCustomer Support Specialist
12 Month Maternity Leave Contract
Newbury, UK
Hybrid: Minimum 2 Days Per Week in Office
Who We Want:- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.
- To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.
- To seek opportunities of improving the service that is provided for our external/internal customers.
- To actively promote and support Stryker’s Sales Activities.
- To seek opportunities of improving our services as a sales tool
- To support the wider Customer Logistics team as a whole when and if required
- Proven communication and writing skills.
- Customer care experience.
- Computer skills.
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