Provide professional communication between Stryker and customers for orders, queries, and support; proactively assist Sales Reps and Technical Services, identify service improvements, and support Customer Logistics and sales activities.
Work Flexibility: HybridCustomer Support Specialist
12 Month Maternity Leave Contract
Newbury, UK
Hybrid: Minimum 2 Days Per Week in Office
Who We Want:- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.
- To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.
- To seek opportunities of improving the service that is provided for our external/internal customers.
- To actively promote and support Stryker’s Sales Activities.
- To seek opportunities of improving our services as a sales tool
- To support the wider Customer Logistics team as a whole when and if required
- Proven communication and writing skills.
- Customer care experience.
- Computer skills.
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