Provides fast, friendly café service in an M&S store, taking and fulfilling customer orders, recommending food and drinks, maintaining food safety standards, managing queues, and supporting colleagues during busy periods. The role requires flexibility, digital confidence, teamwork, and the ability to work efficiently under pressure during early morning shifts.
Work Pattern:
Monday 05:00-10:00
Tuesday 05:00-10:00
Wednesday 05:00-10:00
Thursday 05:00-10:00
Friday 05:00-10:00
Under 18 disclaimer:
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
- Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
- At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
About Us M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
About the Team Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!
We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.
By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
Similar Jobs
Retail • Software
Serve customers in an M&S café during busy early-morning shifts. Responsibilities include recommending food and drinks, taking and fulfilling digital orders, maintaining food safety standards, managing queues efficiently, delivering high-quality customer service, and supporting colleagues in a fast-paced retail environment.
Top Skills:
Digital Ordering Tools
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Develops ITSM and ESM partner ecosystems by providing solution architecture, technical expertise, deal-cycle support, enablement workshops, reference architectures, and thought leadership. Collaborates with channel, sales, marketing, product, and alliance teams to expand Jira Service Management adoption, improve partner practices, support customer solutions, and provide market feedback to product management.
Top Skills:
DevOpsEsmIt4ItItil 4ItsmJIRAJira Service Management
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Account Executive will grow Atlassian’s mid-market customer base across Africa and Israel by expanding existing accounts, increasing cross-sell and upsell opportunities, and driving customer success. Responsibilities include developing territory and account plans, partnering with channel sales teams, serving as the primary contact for designated accounts, and coordinating internal account teams to execute transformational enterprise software deals.
Top Skills:
Atlassian Software PlatformEnterprise Software
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
