Corporate Data & Analytics Services Chief of Staff

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Corporate Data and Analytics Services Technology, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• 10+ years of experience or equivalent expertise in Organization and Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Budget/Financial Management, including Business Case Completion; Controls; and Partnership and Influence
• Finance: Collaborate with the CTO, Business Stakeholders, and Finance and Business Management in the management of technology spend, monthly finance & business reviews, revised forecasts and the budgets. Ensure alignment of spend to budget plan. Leads the annual budget planning and monthly business review process for the tower.
• Strategic Partnership: Trusted partner to the CTO and Business Stakeholders to manage and develop the operations of programs to support the strategic goals of each tower. Lead the definition of organizational Objectives & Key Results and facilitate the monthly tracking & reporting of progress towards targets.
• Portfolio Governance & Management: Establish and manage governance, leadership, and a prioritization process, and a clear and readily accessible view of the portfolio within each tower. Drive, facilitate, and maintain technology portfolio to enable active management, prioritization and a continual view of strategic imperatives and resource allocation.
• Workforce Management: Ensures an effective resource strategy for the tower, including skills, types of roles, physical location strategy and variable resource use. Coordinates and facilitates succession planning and year end performance calibration.
• Communications & Change Management: Develops and manages tower internal communication strategy, including leadership messages, forums, and planning annual meetings. As necessary, leads or supports major change initiatives within the division.
• Audit & Controls: Support tower level Controls & Audit Function working closely with Corporate Technology leadership and technology teams. Drive proactive identification, prioritization and timely mitigation of technology risks, controls and audit validations. Partner with Enterprise Technology teams, including CTC, to continuously improve the controls environment.
• Reporting: Prepare various management reports to support business operations and decision making

Preferred qualifications, capabilities, and skills

• BS/BA degree or equivalent experience
• In-depth knowledge of at least one technology discipline (e.g., software delivery, infrastructure management)
• Ability to lead large, collaborative teams to achieve organizational goals and passionate about building an innovative culture
• Strategic planning (e.g., roadmap creation and execution)

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.