At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
Communications Assistant
Location: Paddington, London (Hybrid working available)
Team: Corporate Communications, full-spectrum communications, covering both internal and external
Why You’ll Love Working Here
• Join Finastra, a global leader in financial services software, on our mission to “Innovate Finance Together.”
• Be part of a high-energy, collaborative team driving both external reputation and internal engagement.
• Gain hands-on experience across PR, media relations, internal campaigns and thought leadership.
• Accelerate your career with dedicated training, mentorship and exposure to emerging technologies (including AI-driven comms tools).
• Enjoy a modern HQ in Paddington, flexible working options, and a benefits package that supports your personal and professional growth.
What You’ll Do
As Communications Assistant, you’ll be supporting the engine behind clear, compelling stories that connect our people, customers and stakeholders worldwide. Key responsibilities include:
• Content Creation & Editing
– Draft, edit and proofread internal newsletters, intranet posts, employee email campaigns and board-level updates
– Research and develop thought leadership articles, customer success stories and executive Q&As for both internal and external audiences
• Media & Public Relations Support
– Draft press releases and media pitches
– Coordinate with global PR agencies to brief spokespeople and secure high-value media coverage
– Monitor press coverage, prepare weekly news digests and track performance/impact
• Internal Engagement & Events
– Support the planning, promotion and execution of employee events, town halls and webinars
– Collaborate with other teams to align messaging with our company culture and strategic goals
• Cross-Functional Collaboration & Administration
– Liaise with Marketing, Product, Customer Success and regional teams to ensure consistent messaging
– Manage and maintain communications calendars, asset libraries and project trackers
– Provide general administrative assistance to the Corporate Communications team
Who You Are
• You hold a degree or similar qualification in Communications, PR, Marketing, Journalism or a related discipline
• You have hands-on experience in a corporate or agency comms role
• You’re a natural storyteller with exemplary writing, editing and proofreading skills
• You thrive in a fast-paced environment, juggling multiple priorities to meet tight deadlines
• You have a keen eye for detail, strong interpersonal skills and the confidence to take initiative
• You’re curious about AI and emerging technologies, and eager to explore how they can supercharge comms
• You’re proficient in Microsoft Office; experience with content management systems or design tools is a plus
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· ESG: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
