Senior Internal Communications Specialist - Full time - Salary £49,500 - £57,500 (dependent on experience) - Hybrid working
Help us connect, engage, and inspire the people behind Great Britain’s most trusted geospatial data.
At Ordnance Survey, our people make a real difference. We’re committed to creating an inclusive workplace where everyone feels welcome, valued, and supported to reach their potential. As we deliver our Data & Destinations Strategy, we’re looking for a Senior Internal Communications Specialist to lead the creation and implementation of our internal communications framework that connects people to purpose, strengthens community and enables us to embed the culture shift required to become an innovative data and technology business.
Key to your success will be your ability to build trusted relationships, coaching, influencing and confidently facilitating discussions that challenge assumptions with people at all levels.
What you’ll be doing
Lead and shape our internal communications framework
Own and develop our internal communications framework, connecting people to purpose, strengthening community and enabling the culture shift required to become and innovative data and technology business.
Create meaningful, people‑first communications
Produce compelling, accessible content for channels such as the intranet, newsletters, and Viva Engage.
Tailor communication to different audiences, ensuring equity of experience and access to information for all colleagues including those in non‑desk‑based roles.
Be a trusted partner, adviser, and influencer
Build trusted relationships across the organisation coaching, influencing, and confidently facilitating discussions at all levels.
Advise senior leaders, supporting clear decision‑making and ensuring our messaging is transparent, respectful and aligned.
Lead communications through change
Shape communication for organisational change, ensuring clarity, empathy, and alignment through transitions.
Collaborate and bring ideas to life
Partner with teams to deliver campaigns, events and initiatives such as all‑company events, wellbeing, cultural moments, and technology/AI awareness.
Explore new and innovative ways to reach and engage colleagues across a wide range of roles and locations.
Measure what matters
Develop meaningful KPIs and reporting mechanisms to evaluate impact and continuously improve our communication approach.
What you’ll bring
Proven experience in leading the development and delivery of internal communication frameworks/strategies aligned to business strategy
Passion for connecting people to purpose and driving cultural alignment, with strong understanding of audience segmentation and channel strategy.
Understanding of how internal communications influences employee experience.
Excellent copywriting and storytelling ability, with a focus on clarity and impact.
Ability to manage multiple priorities
Strong stakeholder management skills, including experience advising and influencing senior leaders.
Proficiency with tools like MS Office, Dot Digital, Poppulo, SharePoint, and Viva Engage.
Experience of using AI to complement expertise and maximise efficiency.
We’re looking for someone who is
Creative, fun and super-organised. You’re collaborative, adaptable, comfortable with ambiguity, and have a relentless curiosity. And you balance an eye for detail with the bigger picture to ensure we’re consistent and strategic in our thinking.
The Rewards
We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by Click here
Salary – £49,500 - £57,500 (dependent on experience)
Performance related bonus up to 10%
A competitive pension scheme (OS contributes up to 12.07%)
28 days annual leave in addition to bank holidays on joining, (3 taken over Christmas) increasing by one day per year, to a maximum of 5 years
Enhanced family leave, including up to 12 weeks paid partner (paternity) leave
Free subscription to OS Maps
Access to online learning platforms
Coaching and Mentoring schemes
Plus, a suite of excellent additional perks and benefits
At OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like
An extra days’ leave for each year you work, up to 33 days
Employee Assistance Programme
Hybrid working
Free onsite parking at our modern HQ in Southampton
We adopt flexible working and can consider different working hours dependent on the role and your personal circumstances
Eyecare Vouchers
OS Explorers Nursery discount
Cycle to Work scheme
We believe that as a company we should give back wherever we can, so we give you 1 day a year to volunteer for charities that are important to you, as well as offering a match funding scheme
Location
We embrace a hybrid working model at OS, because we believe in flexibility and balance. You’ll be based at our fantastic HQ in Southampton, Hampshire, where you'll spend 50% of your working week collaborating face-to-face with colleagues. It’s all about combining the best of both worlds connection and autonomy to help you thrive.
Security
OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS).
Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.
Closing date Sunday 08 February at 23:59
Please submit a cover letter with your application detailing your experience in relation to the role and why you'd be interested in working at Ordnance Survey.
Interviews are scheduled to take place via MS Teams / in person at Ordnance Survey Head office.
Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship.
We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic minority backgrounds often hesitate to apply for jobs unless they meet every single qualification. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you’re enthusiastic about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other roles within Ordnance Survey.
Skills required for this role:
Communication, Human Resources (HR), Problem Solving, Stakeholder Influence, Stakeholder Management, Team Collaboration
