Business Process Analyst (12 month FTC)

The Value of Active Minds
 

About Jupiter

Jupiter is one of the UK’s leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). 

Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.

The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground’s Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings. 

We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home.  This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance.

Background

The AI & Automation team at Jupiter plays a pivotal role in transforming business processes across the organisation to make them more efficient, auditable, and scalable. The team, comprising developers, analysts, and automation specialists, supports projects from initial discovery through to delivery and maintenance, leveraging technologies and workflow platforms to drive digital transformation.
We are seeking a Business Process Analyst with strong experience in workflow system implementation and process optimization. The successful candidate will play a key supporting role in the design, configuration, and adoption of Monday.com across Jupiter.

This role is a 12 month FTC to work across multiple projects.

Key Responsibilities

• Support the implementation and optimisation of Monday.com to enhance enterprise process automation and team productivity.
• Collaborate with internal teams (specifically Legal and Compliance) to map and analyse current and target business processes.
• Assist in the design, configuration, and testing of Monday.com workflows, including dashboards, automations, integrations, and reporting structures.
• Work with business stakeholders to capture requirements, identify inefficiencies, and propose process improvements that can be supported through workflow technology.
• Produce clear process documentation, user guides, and training materials to enable effective adoption and governance of Monday.com.
• Train users on how to use Monday.com, including the creation of complex workflows and automations.
• Provide ongoing user support and troubleshooting for Monday.com, ensuring consistent and reliable platform performance.
• Support integration workstreams by collaborating with developers and solution architects to ensure seamless data flow and interoperability between Monday.com and other business platforms.
• Communicate progress, risks, and insights effectively to stakeholders at all levels.
• Act as an advocate for process excellence and continuous improvement across the organisation.

Desired Skills / Experience

• 2 - 3 years’ experience as a Business Analyst or Process Analyst, ideally within Asset Management or Financial Services.
• Hands-on experience supporting the implementation and adoption of workflow or project management systems (preferably Monday.com; others such as Smartsheet, Asana, or Jira considered).
• Strong understanding of business process design, mapping, and re-engineering, ideally with BPMN 2.0 exposure.
• Skilled in tools such as Monday.com, IBM Blueworks, or Lucidchart, for process documentation and workflow design.
• Demonstrated ability to support process improvement initiatives from requirements capture to system configuration and delivery.
• Excellent communication and stakeholder management skills, with the ability to translate technical capabilities into business value.
• Organised and proactive, with strong analytical, problem-solving, and prioritisation abilities.
• A genuine enthusiasm for process improvement, automation, and digital transformation initiatives.

Additional Role Details

• This role is subject to the Conduct Rules set by the FCA.

Don’t meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don’t think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.