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Tools for Humanity

Business Development Manager, Western Europe

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London, Greater London, England, GBR
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London, Greater London, England, GBR

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About the Company:

Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. The TFH and World tech stacks make this possible: the Orb verifies real, unique people, World ID proves it privately, and World App puts these capabilities, and more, in people’s hands. Together, they add a human layer to an AI-driven internet.

World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.

Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.

TFH and World have been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our collective progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. Learn more about the newest product launches from our Liftoff event.

About the team

The Market Operations team oversees the launch strategy, growth, and ongoing management of World across all markets. This team deploys and manages all Orbs worldwide and serves as the primary point of contact for local Operators. Our mission is to effectively onboard active users to World and help build a globally inclusive identity and financial network.

About the role:

At Tools for Humanity (TFH) we are building the real human network to accelerate every human in the age of AI. The Market Operations team — including Expansion, Growth Operations, and Central Operations — is at the front line of that ambition, launching and scaling the distribution of the Worldcoin token globally. As Business Development Manager in Western Europe you will define and drive the growth of the region through high-impact strategic partnerships. Working closely with the General Managers (GMs) and the country Operations Leads, you will identify new business opportunities across key markets (UK, Spain, Italy and Portugal), build and nurture partner relationships, and lead the end-to-end execution of partnerships that expand the footprint of our core offering (for example, partner with key retailers, or source utility partners across ticketing). This role requires entrepreneurial drive, strong cross-functional collaboration skills, and the ability to convert ideas into action and measurable growth.

Responsibilities:

  • Identify high-impact partnership opportunities in the Western European region: map partner ecosystem (e.g., delivery platforms, mobility, product partnerships), evaluate fit, develop business cases and strategy for partner growth and expansion.

  • Build and manage partner relationships: engage new and existing partners; structure deals; design partnership model; become a trusted lead for the partner through the lifecycle.

  • Drive execution of partnership initiatives: lead cross-functional alignment (internal teams: Ops, Legal, Product, Marketing, Country GMs) to launch and scale partnerships; track milestones, monitor performance, report progress, iterate models.

  • Develop and maintain regional partnership strategy and playbook: collaborate with GMs and Operations Leads to define roadmap for partnerships in the region, pilot new models, build replicable frameworks and documentation.

  • Measure and optimise partnership performance: define KPIs, build dashboards/reports, use data and insights to refine partnership models, improve time to market, partner value, mutual benefit.

  • Represent the company externally in the region: engage senior partner-executives, build networks in the VC/fintech/delivery ecosystem, leverage external relationships to source and accelerate partnership opportunities.

  • Ensure internal enablement: support internal stakeholders (legal, marketing, product, ops) by providing partner context, surfacing regional insights, facilitating collaboration and ensuring internal readiness for partner commitments.

You might thrive in this role if you have:

  • Entrepreneurial mindset: You take creative ideas and convert them into plans and execution. You’re comfortable with ambiguity, you turn “no’s” into “yeses”, and you're resourceful and resilient.

  • Partnerships expertise: You have proven ability to strategize, source and execute partnerships, ideation through deal structuring through launch.

  • Cross-functional collaborator: You work seamlessly with multiple internal teams (Legal, Ops, Product, Marketing), external partners, country GMs; you influence without formal authority and align stakeholders behind shared goals.

  • Strategic thinker with business acumen: You can assess market/region opportunity, build business cases, pick high-impact models, make judgements that drive growth, not just “nice to have”.

  • Executive presence: You communicate clearly and persuasively with senior external and internal stakeholders; you represent the company credibly and build strong relationships.

Qualifications:

  • You have 7+ years of relevant experience. You have succeeded in high-performance environments such as Investment Banking, Consultancy, or fast growth tech businesses

  • Proven experience in business development, sales, or a related role.

  • You scrappy and resourceful

  • You have an entrepreneurial spirit/experience with a strong growth mindset

  • You have high standards and a bias toward action. You can find the context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with

  • You are adaptable and comfortable with a fast-paced environment

  • You’re based in London, and are ready to travel across Western Europe

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

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