Manage Personal Lines Insurances, provide customer service, liaise with clients, handle accounts management, and perform general administration tasks.
The role will be managing Personal Lines Insurances such as Motor and Household products for our valued customers and dealing with all aspects of the work from conversing with clients to data inputting and accounts management.
- Excellent customer service skills, using the telephone.
- Establish a rapport with customers.
- Liaise with the director; will be working under the supervision of the director. Also expected to work on your own initiative.
- Coordinating with account holders
- Responding to enquiries from customers in a timely manner.
- Ensuring frequent communication with both current and new customers. Warm lead calls.
- General Administration duties
- Digital Marketing / Website updates
Requirements
- GCSEs in Maths & English (favoured but not essential)
- Outstanding communication skills and excellent telephone manner.
- Professionalism ought to be always upheld. maintaining honesty in all aspects of your role.
- Take the initiative to explore fresh ideas and make an additional effort to improve business performance.
- Proficient understanding of computers
- A hands-on, adaptable work style.
- Extremely well-organized with the capacity to multitask and adhere to deadlines.
- Trustworthy
- Honest
- Have a positive attitude!
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