Lead end-to-end delivery of applied AI/ML solutions for consumer banking. Partner with business and engineering to design, deploy, monitor, and govern production LLM/GenAI systems. Build and coach cross-functional teams, create reusable architectures and playbooks, ensure compliance, and present results to senior stakeholders.
Join us to shape the future of AI and machine learning in financial services. You will lead innovative projects that deliver real business value, working closely with talented colleagues across Product, Engineering, Data, Risk, Compliance, and Operations. We offer opportunities for growth, hands-on technical challenges, and the chance to make a meaningful impact. Your leadership and expertise will help us deliver reliable, scalable solutions that transform how we serve our clients.
Job Summary:
As an Applied AI ML Director in the International Consumer Bank (ICB) team, you will drive the end-to-end delivery of high-impact AI and machine learning solutions. You will partner with business leaders to define valuable use cases, translate outcomes into measurable objectives, and ensure production-ready deployments. Your role combines technical depth, people leadership, and strong delivery discipline. You will help shape our Applied AI/ML strategy and foster a culture of excellence and innovation.
Job Responsibilities:
- Own end-to-end AI delivery, partnering with the business to identify use cases and deliver production solutions
- Review and contribute to solution design, modelling, experimentation, and deployment architecture
- Unblock teams on complex technical issues with hands-on support
- Build, coach, and develop a high-performing team of data scientists, business analysts, and engineers
- Establish repeatable practices for data quality, evaluation, deployment, and monitoring
- Define and deliver the Applied AI/ML strategy for priority domains
- Create reusable patterns such as reference architectures, templates, and playbooks
- Partner with product, business leads, and the AI Delivery team to prioritize and deliver work
- Ensure solutions meet governance, privacy, and security requirements
- Present technical decisions and performance results to senior stakeholders
- Document assumptions, limitations, and controls
Required Qualifications, Capabilities, and Skills:
- Proven expertise and hands-on delivery of AI/ML in financial services
- Strong technical depth in GenAI/LLMs, prompt engineering, RAG architecture, fine-tuning, vector databases
- Knowledge of evaluation metrics for LLMs and safety/guardrail techniques
- Understanding of supervised learning and data engineering fundamentals
- Leadership experience with ability to build teams and lead cross-functional delivery
- Awareness of governance and controls in a regulated environment
- Excellent communication skills to distil complex technical topics for senior stakeholders
Preferred Qualifications, Capabilities, and Skills:
- Advanced degree in Computer Science, Engineering, Statistics, or a related field
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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