Jobs at Zepz

Manage globally distributed Corporate IT operations and engineering teams supporting end-user computing, collaboration tools, IAM, access controls, and service desk functions. Establish operational best practices, monitor KPIs, optimize joiner-mover-leaver processes, manage suppliers and IT costs, support compliance, and drive automation and technology adoption. Mentor staff, partner with senior leadership, and deliver reliable 18/7 support across the organization.

Own the end-to-end delivery of iOS identity and onboarding experiences, from technical design through production monitoring. Improve architecture, modularity, testing, CI/CD, release reliability, security, and diagnostic practices across a large codebase. Collaborate with Product, Design, Compliance, and engineering leaders to solve ambiguous problems and deliver regulated fintech features. Mentor engineers, influence technical standards, and support customer-focused improvements across signup, authentication, and KYC flows.

Own the lifecycle marketing program for WorldRemit and Sendwave, covering onboarding, activation, retention, reactivation, and cross-sell. Build and optimize multi-channel campaigns in CRM platforms using behavioral segmentation, personalization, testing, and triggered journeys. Partner with Data, Engineering, Product, Brand, Finance, and Compliance while measuring incremental transactions, revenue, costs, margin, and retention. Lead promotional activity and serve as the internal CRM platform expert.

Lead end-to-end product design for mobile-first, consumer-facing financial products serving migrants. Discover opportunities, conduct research, define user flows, prototype with Figma and AI-assisted tools, create scalable UI, contribute to design systems, and collaborate with product managers, engineers, researchers, and stakeholders. Use data to evaluate outcomes, communicate design decisions, support product strategy, and help improve design processes across global brands.

Owns the APAC regional P&L and commercial performance, including revenue, customer acquisition cost, customer growth, unit economics, and lifetime value. Sets corridor targets, investment plans, and regional commercial strategy while partnering with Marketing, Business Development, and Data Insights. Builds business cases, financial models, reporting frameworks, and operating rhythms, influences senior stakeholders, and drives profitable growth across international money-transfer markets.

Build and maintain front-end, full-stack, and mobile applications supporting financial crime workflows. Develop scalable cloud-native services, improve AML and customer screening systems, monitor operational and business metrics, and collaborate with product and engineering teams. The role requires secure, well-tested, maintainable software and contributes to preventing fraud, money laundering, KYC violations, and sanctions breaches.

Zepz invites technology and engineering professionals to join its talent community for future opportunities. The company seeks mission-driven, adaptable builders who enjoy problem-solving, learning, ownership, transparent communication, and working in a fast-paced, remote-first environment supporting global financial access.

Own and scale global paid acquisition across WorldRemit and Sendwave, managing multi-million-pound budgets and a team of five. Set channel strategy, optimize customer acquisition and revenue performance, lead experimentation, oversee attribution and measurement, and identify growth opportunities. Partner with Product, CRM, Data Science, Brand, Finance, Legal, and agencies to improve CAC, ROAS, LTV:CAC, and campaign effectiveness across markets.

Analyze transactional data to detect and prevent financial crime, manage AML alerts, build SQL-based models and dashboards, and improve transaction monitoring and customer risk-rating controls. The role owns financial crime operations capacity planning, models scenarios, identifies data-led improvements, and presents insights to business leaders while collaborating with Product, Compliance, and cross-functional stakeholders.

Build and own React Native identity and onboarding experiences used by millions of customers. Responsibilities include technical design, feature delivery, testing, CI/CD, deployments, monitoring, feature flagging, phased rollouts, and rollback planning. The role partners with Product, Design, Compliance, and Risk to deliver secure, regulated fintech experiences while improving architecture, test coverage, and release quality. Engineers will also navigate legacy systems, communicate through design documents and post-mortems, and apply AI tools responsibly.

Own FinCrime product strategy and delivery across AML, PEP, sanctions, customer verification, transaction monitoring, and related AI and crypto capabilities. Manage global stakeholder and vendor relationships, integrations, regulatory deadlines, feature rollouts, product metrics, and end-to-end lifecycle execution across 50 countries. Partner with compliance, engineering, and design to deliver scalable, compliant customer experiences.

Zepz is building a talent community for future back-office functions and operations opportunities. The company seeks mission-driven, adaptable professionals who solve problems, communicate transparently, take ownership, learn continuously, and perform effectively in a fast-paced, remote-first global environment supporting cross-border financial services.

Build and operate high-traffic Java backend services for identity, authentication, onboarding, KYC, login, and account recovery. Design REST and gRPC APIs, event-driven systems, and database-backed services while improving architecture, monitoring, reliability, and tooling. Participate in code reviews, production support, on-call rotations, incident remediation, and cross-functional collaboration. Contribute to frontend user experience and apply AI tools responsibly in a regulated fintech environment.

Build and operate high-traffic backend services for Universal Wallet, supporting fiat and stablecoin deposits, withdrawals, balances, integrations, and settlement. Develop across Python and Kotlin/Java stacks, design APIs and event-driven systems, improve architecture and observability, review code, and participate in on-call production support. Collaborate asynchronously across teams, influence technical decisions, and deliver reliable financial infrastructure.

Lead Zepz’s global talent acquisition team, coaching TA partners and partnering with senior leaders on workforce planning and hiring strategy. Oversee senior-level recruitment, sourcing, assessment processes, candidate experience, onboarding, and employer branding. Improve recruiting operations, metrics, reporting, and pipeline quality while using AI and modern sourcing methods to increase hiring velocity, efficiency, diversity, and quality of hire.

Lead security operations focused on incident response, vulnerability management, SIEM and EDR monitoring, phishing campaigns, and purple team exercises. Investigate incidents, identify root causes, develop runbooks, automate workflows, manage vulnerability remediation metrics, and improve stakeholder collaboration. Partner with engineering and business teams to promote security awareness and a security-first culture while staying current on emerging threats and security operations practices.

Leads global payment operations across cross-border corridors, payment rails, payout partners, transaction monitoring, exception handling, reconciliation, and process automation. Owns operational KPIs, cost and routing optimization, partner performance, incident escalation, and transaction execution quality. Builds and manages a high-performing payment operations team while partnering with Finance, Engineering, Product, and external providers to improve automation, reliability, speed, and financial performance.

Lead global payment operations across WorldRemit and Sendwave, overseeing payment rails, corridors, transaction monitoring, exception handling, partner performance, reconciliation, and process automation. Build KPI frameworks, optimize routing and transaction costs, reduce operational and financial exposure, and collaborate with Finance, Engineering, Product, and payout partners. Manage and scale a high-performing payment operations team while serving as the senior escalation point for complex incidents and translating operational data into strategic recommendations.

Owns commercial performance and profitable growth for the Africa region, including P&L, budgets, revenue, customer acquisition, unit economics, and lifetime value. Develops regional strategies, aligns corridor targets with investments, partners with Marketing, Business Development, and Data Insights, builds financial models and business cases, and influences cross-functional prioritization. The role also establishes operating frameworks for a new commercial function and supports FX, licensing, compliance, and market expansion initiatives.