Jobs at WeWork

Manage member experience across a 2-4 building portfolio. Own member engagement, retention, NPS, and Medallia escalations. Lead onsite operations, vendor and landlord escalations, ancillary revenue initiatives, and building budgets. Recruit, train, coach, and manage community teams to meet service SLAs and business goals while conducting tours and supporting enterprise or classic location requirements.

Serve as the primary on-site point of contact for members and guests, greeting visitors, managing front desk operations, handling mail and packages, supporting building operations, promoting WeWork services, maintaining member records, and escalating incidents as needed to ensure a welcoming, functional community space.

The Senior Payroll Manager will oversee payroll operations across EMEA and APAC, ensuring compliance, managing vendors, and supporting a team while handling audits and reporting.

Manage and coordinate multi-country EMEA and Pacific payrolls: collect and prepare payroll data, liaise with vendors and internal partners, run reports, maintain SOX controls and payroll checklists, handle employee queries, document SOPs, and support process improvements and projects.

Manage and grow partner relationships and WeWork digital products to drive new member acquisition and revenue. Use data to identify upsell opportunities, onboard customers to digital/SaaS products, coordinate cross-functional stakeholders, produce reports, draft partnership materials and agreements, and maintain proactive communication to increase adoption and retention.

The Sales Operations Senior Lead supports strategic planning and execution of sales initiatives, collaborates with various teams to enhance operational efficiency, and builds dashboards and analyses for decision-making.

Provide day-to-day HR operations support across the EMEA region, handling full employee lifecycle, onboarding, HR data analysis, payroll and benefits support, compliance with local labor laws, process improvement, documentation, and cross-functional project implementation.