Jobs at Uber

Leads and scales Uber Eats UK’s Enterprise Customer Success organization, managing approximately 10 Customer Success Managers and Account Coordinators. Sets strategy, allocates resources, improves merchant retention and platform adoption, establishes analytical and reporting frameworks, and drives operational excellence across enterprise restaurant accounts. Serves as the senior escalation point and influences Product, Engineering, Marketing, and Operations teams across UK, EMEA, and global organizations.

Owns Uber Eats’ EMEA enterprise relationship with a multi-brand restaurant portfolio. Builds senior HQ partnerships, standardized reporting and QBRs, cross-market account plans, and data-driven strategic recommendations. Coordinates market teams, directs analytical work, supports complex commercial negotiations, and establishes a repeatable enterprise account-management playbook across EMEA.

Owns analytics-driven customer success for Uber Eats’ EMEA enterprise restaurant portfolio. The role builds cross-market reporting, QBRs, pipeline visibility, actionable insights, commercial cases, and an enterprise account-management playbook. It partners with fund and brand executives, account teams, legal, finance, and commercial leaders; directs analytical resources; supports market expansion, store location, customer segmentation, pricing, and negotiations. Based in London with limited EMEA travel and hybrid office expectations.

Lead Uber’s enterprise restaurant advertising sales organization across the UKI market. Develop revenue and quota strategies, coach sales and account management teams, manage pipelines and forecasting, build partnerships with major brands and media agencies, and drive adoption of Uber’s advertising products. The role requires cross-functional collaboration with Product, Engineering, Operations, and Uber Eats commercial teams while navigating ambiguity and achieving ambitious revenue targets.

Build and grow long-term partnerships with CPG brands through enterprise digital advertising sales. Manage complex sales pipelines, exceed quotas, negotiate pricing, and collaborate with operations, marketing, product, and legal teams to develop scalable client solutions. The role requires adaptability, strategic storytelling, data-informed planning, and persistence in navigating complex enterprise deals.

Generate qualified advertising sales opportunities through strategic outbound prospecting, account research, cold calls, personalized emails, social selling, and consultative qualification. Engage marketing leaders, brands, agencies, and merchants; communicate Uber Advertising’s value; maintain Salesforce data; use AI and sales tools; track performance metrics; and partner with sales and marketing teams to build advertising pipeline.

Manage and grow a portfolio of SMB restaurant partners for Uber Eats. Build long-term relationships, use data and KPIs to identify growth opportunities, resolve merchant issues, negotiate effectively, and drive adoption of platform features and marketing services. The role requires cross-functional collaboration, adaptability in ambiguous environments, and strong partner satisfaction and portfolio management skills.

Lead a UK-based implementation team supporting enterprise and mid-market customers through onboarding and the first 90 days post-sale. Partner with Sales, Account Executives, Product, Engineering, Support, and Sales Operations to drive adoption, usage, revenue growth, and issue resolution. Build implementation processes, Salesforce reports, playbooks, performance trackers, and localized client materials while managing team performance and operational scalability.

Operations Intern supporting Uber’s Mobility business through data analysis, strategic problem-solving, experimentation, and execution. Responsibilities include analyzing datasets, developing operational insights, improving pricing and demand initiatives, supporting customer operations, and advising teams on decisions. The role involves collaboration across operations, finance, policy, communications, product, marketing, legal, and customer support.

Build and grow strategic advertising partnerships with large enterprise brands across non-endemic sectors. Own high-value sales pipelines, prospect for net-new business, develop creative solutions, negotiate with senior marketing executives, and collaborate with Product, Marketing, and Operations to influence roadmaps and deliver scalable advertising solutions.

Manages strategic franchisee partnerships across the UK, driving product adoption, marketing investment, operational improvements, and restaurant trip growth. Builds executive relationships, identifies and closes commercial opportunities, leads business reviews, analyzes performance, and collaborates with marketing, product, legal, and operations teams. Requires approximately one day per week of travel to merchant sites.

Manages strategic enterprise restaurant partnerships for Uber Eats, serving as a trusted advisor to executive stakeholders. Builds joint business plans, leads commercial negotiations, drives account growth, analyzes operational and financial metrics, resolves customer experience issues, and identifies upsell opportunities. Collaborates with product, marketing, and operations teams to influence roadmaps and scalable playbooks while communicating performance insights during high-pressure business reviews.

Manage strategic enterprise restaurant partnerships for Uber Eats. Build joint business plans, lead commercial negotiations, improve account health, analyze operational and financial data, identify growth opportunities, resolve customer-impacting issues, and collaborate with product, marketing, and operations teams. Present insights to executive stakeholders and drive revenue, adoption, and partnership performance across major brands.

Manage strategic relationships with enterprise restaurant brands for Uber Eats. Build joint business plans, lead commercial negotiations, expand locations and advertising adoption, optimize menus, resolve operational issues, analyze performance data, and identify growth opportunities. Collaborate with product, marketing, and operations teams while presenting recommendations to executive stakeholders and influencing product roadmaps.

Drive new business acquisition for Uber Eats by prospecting local restaurants and independent merchants, managing the full outbound sales cycle, closing partnerships, and supporting early account growth. Responsibilities include cold calling, email outreach, territory planning, CRM management, pipeline forecasting, partner onboarding, upselling, and cross-functional collaboration. The role is hybrid and based in London.