Jobs at TOPdesk

Own product marketing for TOPdesk’s AI and automation capabilities, including positioning, messaging, go-to-market launches, demos, and sales enablement. Partner with Product, Sales, Customer Success, Analyst Relations, and Marketing to explain technical capabilities clearly, build customer trust, address AI objections, track competitors and market trends, and develop proof through customer feedback, metrics, and references.

Own UK channel growth by acquiring VAR, MSP, and systems integrator partners; build outbound pipelines, manage partner signing, onboard and train new partners, and support co-selling, co-marketing, and opportunity development. The role requires regional ownership, collaboration with Sales and Marketing, and travel within the UK.

Own the full-cycle sales process for new SaaS business across the UK and Ireland, from qualified pipeline and technical demos through negotiation and contract signature. Build pipeline with BDR and Marketing support, manage multi-stakeholder sales conversations, navigate tenders and procurement, consistently achieve quota, and mentor junior team members.

Own TOPdesk’s platform positioning, ideal customer profile, and narrative across ITSM, ESM, and AI capabilities. Partner with Product, Sales, Customer Success, and Marketing to translate innovation into launches, enablement, and consistent market messaging. Validate positioning through win/loss analysis, customer feedback, analyst input, competitive research, and market trends. The role requires senior-level strategic thinking, strong stakeholder influence, and hands-on execution across company-wide narratives and individual launch briefs.

Generate and nurture the sales pipeline for TOPdesk’s SaaS solution through outbound calls, email, social outreach, and inbound lead handling. Qualify prospects, understand their requirements and budgets, and convert opportunities into product demonstrations for Business Development Managers. The role also involves attending occasional UK demonstrations and trade shows, collaborating with Marketing, completing tenders, and creating Requests for Information.

Own PR and external communications across the Netherlands, Germany, and UK. Build media relationships, develop technology and AI stories, prepare executives for media opportunities, manage agencies, lead communications for key company moments, and establish measurement frameworks and a scalable European PR playbook.