Business Development Representative

At TOPdesk we help our customers to deliver better services. How? With great software and expert knowledge. Our ever-expanding team has over 700 colleagues in 8 countries, dedicated to making service management more fun and easy. Would you like the freedom to develop your skills in a flexible working environment? A TOPdesk career is the answer.

TOPdesk are looking for an outstanding candidate to join our Business Development Representative team in central London!

What are you going to do?

As a Business Development Representative you’ll be working in our sales team to build up and nurture our pipeline of potential customers. You’ll develop a keen understanding of our SaaS solution to be able to understand the clients’ challenges and problem-solve how our tool could help their businesses.

Day-to-day you’ll be responsible to:

• Source leads through outbound calling, email outreach, social media outreach
• Handle inbound leads from Marketing
• Nurture, further qualify, and ultimately convert these leads into product demonstration meetings for our Business Development Managers
• Serve as a key contact point for potential customers to discuss their technical requirements, budgets, timelines, and scope for implementation
• Occasionally attend demonstrations and trade shows around the UK with our BDMs
• Collaborate with marketing to think creatively about potential new avenues for attracting prospects
• Create Requests for Information and complete tenders to win new business opportunities

The team you’ll be joining

You’ll be working alongside the other BDRs at TOPdesk, reporting into the Global BDR Manager. You’ll collaborate closely with our local UK Business Development Managers and Marketing teams.

As TOPdesk has branches around the world, you’ll be part of international organisation too! While you’ll be focusing on the UK markets, there may also be opportunities to collaborate with international colleagues.

• 1 year of outbound experience, B2B SaaS is an advantage
• A graduate with a 1st or 2:1 university degree preferred — all disciplines welcome
• Target-driven and competitive, with a hunter mentality
• Able to plan effectively, prioritize tasks, and maintain a clear overview in a dynamic work environment
• Persistent and resilient in the face of rejection
• Experience with CRM (e.g. Salesforce or Hubspot) is a plus
• An interest in technology and software
• Exceptional and persuasive communication skills
• An energetic and influential individual
• Customer-oriented and sales-minded
• A team player with the ability to build relationships
• Problem-solving go-getter
• Ambitious and eager to learn

What we offer

• Competitive base salary of £33k-40k dependant on experience, with OTE ranging £45k-55k
• 26 days of holiday per year, plus public holidays and your birthday off
• Consistent career development and support from your sales manager
• Workplace flexibility: a hybrid of home/office working
• 10 to Grow: An annual training budget equivalent to 10% of your basic salary to be used on a wide variety of training opportunities
• Client exposure within the first 1 – 2 weeks of starting
• An exciting, supportive, international, and multicultural environment that prioritizes employee wellbeing and a healthy work-life balance.
• Great company benefits including team outings and rewards, a generous pension plan, private healthcare, cycle-to-work scheme, tech scheme, Perkbox membership and more!

Please Note

The successful candidate must, by the start of the employment, have permission to work in the UK.

At TOPdesk, we’re passionate about creating an inclusive workplace that promotes and values diversity. We welcome and encourage applications from people of all backgrounds, ages, identities, religions, disabilities, and with a culturally or linguistically diverse background.

Research shows that women and people from disadvantaged backgrounds are much less likely to apply for a role if they don’t meet 100% of the criteria. If you feel like you meet most but not all the criteria, and genuinely have a strong passion for & desire to learn, then we’d be happy to help you acquire those skills at TOPdesk and we encourage you to apply.

Please give us some background in your cover letter so we know how to consider your application. We embrace flexibility to allow our people to manage the changing demands of work, personal, and family life.