Jobs at Tokio Marine

Claims Business Analyst will elicit and document business requirements, map current and future-state processes, facilitate stakeholder workshops, support product backlogs, define acceptance criteria, and assist with User Acceptance Testing. The role partners with Claims, Product, Technology, Change, Engineering, Data, and QA teams in Agile and Waterfall environments. Responsibilities include impact and gap analysis, traceability, process optimization, control assessment, prioritization support, and continuous improvement across insurance claims capabilities.

Lead and grow a sourcing team to define and execute end-to-end sourcing strategy across indirect categories (IT, SaaS, AI, Professional Services, Facilities, Marketing, HR, Travel). Drive competitive sourcing, supplier negotiation, contract lifecycle management, supplier performance governance, risk mitigation, and deliver measurable commercial value while influencing senior stakeholders and embedding best-practice procurement processes.

Plan, execute, and manage internal audits across European insurance operations, including JSOX and internal controls testing. Review audit work, perform remediation testing, document findings in AuditBoard, produce reports, and liaise with business stakeholders. The role also supports regulatory monitoring, audit administration, reporting, and ad hoc projects. Travel to UK and European offices is required for approximately 10% of the role.

Serve as a trusted HR advisor to senior leaders in underwriting and other functions, leading organisational design, workforce planning, employee relations, reward processes, leadership coaching, and people analytics to drive performance, regulatory compliance, and a high-performing culture within a regulated specialty insurance environment.

Lead financial crime governance and training across sanctions, AML/CTF, anti-bribery, fraud, market abuse, and tax evasion risks. Responsibilities include developing compliance frameworks, conducting annual risk assessments, reviewing policies, managing controls and reporting, monitoring regulatory changes, delivering training and communications, overseeing remediation, and managing team members. The role also supports licensing compliance, regulatory returns, business queries, and broader international compliance projects.

Leads financial reporting across European legal entities, overseeing UK and US GAAP accounting, statutory and regulatory submissions, audit delivery, reporting controls, and regulatory capital analysis. Provides technical accounting leadership, manages Board and executive reporting, partners with auditors and regulators, drives automation and process improvement, and develops a high-performing finance team. Acts as the primary Group audit relationship owner in a complex, regulated insurance environment.

Supports the day-to-day operations of the Treaty Reinsurance team, including reporting, underwriting systems, premium collections, aggregate exposure monitoring, large-loss reporting, reinsurance placement administration, and bordereau maintenance. Coordinates with IT, BI, innovation, finance, exposure management, and London Market teams to implement system improvements. Provides administrative and project support to underwriters while serving as the team contact for PEGA, SBS, and DQ-Pro updates.

Supports accurate, compliant, and timely payroll delivery across multiple international jurisdictions. Responsibilities include managing country payroll portfolios, monitoring legislation, coordinating with providers and internal teams, maintaining secure payroll data, producing reports, supporting country onboarding and system testing, resolving employee queries, and contributing to process improvements, system upgrades, policy harmonization, and digital transformation initiatives.

Lead and evolve enterprise security architecture for international operations. Define frameworks and standards, provide architectural governance, design secure cloud, application, infrastructure, and data solutions, conduct threat modelling and risk assessments, drive secure-by-design and DevSecOps practices, and ensure alignment with regulatory and business risk.

Deliver DevOps and automation roadmap focusing on ephemeral environments and agentic automation. Support CI/CD, environment and release management, deployments (MSSQL, websites, services) on Windows/RedHat. Build self-service Automation-as-a-Service, modernize pipelines (GitHub Actions, Azure Pipelines, OctopusDeploy), implement IaC (Terraform), observability (Datadog, Prometheus, Grafana, OpenTelemetry), and embed security and compliance into SDLC.

Lead and manage complex insurance fraud investigations across claims lifecycle. Develop detection strategies, liaise with stakeholders and external partners, ensure legal/regulatory compliance, implement analytics and fraud controls, report on trends and outcomes, and drive continuous improvement in fraud capability.

Support Resilience and Risk & Controls managers by consolidating and visualizing risk and controls data, tracking mitigation and audit actions, maintaining business continuity and operational resilience frameworks, coordinating governance and committee follow-ups, reviewing continuity metrics and incident data, and engaging stakeholders to deliver resilience improvements.

Lead London Finance Operations teams (Treasury, Accounts Payable, Cash & Credit Control), drive process improvement, embed target operating model, support automation/AI adoption, manage stakeholders and audits, and deliver change initiatives to enhance efficiency, controls and reporting.

Serve as Snowflake platform authority and design lead, translating models into Snowflake/DBT implementations, enforcing medallion patterns, guiding production stability, cost and performance optimization, mentoring teams, and representing Snowflake architecture for enterprise governance and enablement.

Provide internal controls and JSOx compliance support across UK and Europe: identify and design controls, perform walkthroughs and testing, prepare workpapers, track and remediate deficiencies via RAPTracker, liaise with Internal Audit and external auditors, support system implementations and UAT, develop workplans and report findings to management.

Lead a pricing team for Casualty, Financial and Professional Liability products across company and Lloyd's platforms. Develop and deploy pricing models, provide case pricing for complex accounts, support underwriting strategy, portfolio monitoring, reinsurance decisions and capital modelling. Drive pricing transformation, governance and automation while mentoring a small team and collaborating with underwriting, finance, BI/IT and compliance.

Contract Finance Business Analyst for International Cash and Treasury Management project: capture and validate requirements, map current and target treasury processes and data flows, assess bank feeds and landscape, produce FSDs/user stories, gap analyses, and strategic recommendations; collaborate with solution architects; lead workshops, change management, training, and author test scenarios with traceability.

Lead end-to-end enterprise architecture for the International division: align business capability, technology, data and applications; define roadmaps; govern solutions; evaluate emerging technologies; support stakeholders, assurance, and reduce technical debt across portfolios.

Deliver an AI-enabled DevOps and automation capability: design scalable CI/CD patterns, integrate Azure AI Foundry and AI services into pipelines, implement IaC and operational tooling, improve SDLC with AI, and provide documentation and structured knowledge transfer to TMHCC engineering teams.

Lead and manage insurance-related investigations into suspected fraud and money laundering. Produce internal and external reports (including Suspicious Activity Reports), maintain and enhance the Fraud Log, review SIRA alerts to resolution, deliver MI and committee papers, and provide guidance and training to claims and underwriting teams.