Jobs at Tokio Marine

Provides administrative support to the Canadian Liability Underwriting Team. Responsibilities include processing binding authorities, broker relationship support, portfolio monitoring and reporting, renewal administration, claims liaison, issue resolution, and ad hoc projects. The role requires liability insurance experience, strong organization, analytical and communication skills, IT literacy, and the ability to meet deadlines in a predominantly office-based hybrid environment.

Administer and optimize mission-critical Oracle 19c databases supporting PeopleSoft Financials across development, test, QA, and production. Manage ASM, Data Guard, RMAN, performance tuning, security, patching, backup and disaster recovery. Support PeopleSoft infrastructure, PeopleTools upgrades, middleware, integrations, OpenSearch, change management, automation, monitoring, incident response, and compliance activities.

Provides administrative and coordination support to the Risk Engineering team across the UK and Europe. Responsibilities include allocating surveys, distributing reports, managing risk improvement follow-ups, maintaining systems and documentation, preparing KPI and underwriting reports, coordinating meetings and training, supporting stakeholders, and assisting with RE-Port reporting, data quality, user support, and testing.

Leads IT sourcing and category-management activities across professional services, software, cloud, and SaaS. Responsibilities include developing category strategies, managing strategic suppliers, leading RFPs, renewals, negotiations, contract renegotiations, deal recommendations, pipeline maintenance, and spend analysis. The role delivers cost savings, commercial value, and risk reduction while advising senior stakeholders and coordinating cross-functional teams across international regions.

Supports quarterly P&C reserve reviews across international insurance portfolios, including Solvency II technical provisions and Lloyd’s regulatory returns. Leads portfolio deep dives, reserve-risk analysis, process improvements, actuarial reporting, and stakeholder collaboration. Coordinates analysts, develops reserving methods and tools, supports internal model validation, and communicates findings to management, underwriters, claims teams, regulators, and auditors.

Leads UK and European parametric weather insurance growth, including broker relationships, client acquisition, strategic partnerships, market intelligence, submission analysis, and tailored risk-transfer solutions. Coordinates with underwriting, operations, product, and R&D teams; supports global marketing and technology workflow improvements. Requires deep expertise in parametric insurance, climate-related risks, commercial development, and the European insurance market.

Claims Business Analyst will elicit and document business requirements, map current and future-state processes, facilitate stakeholder workshops, support product backlogs, define acceptance criteria, and assist with User Acceptance Testing. The role partners with Claims, Product, Technology, Change, Engineering, Data, and QA teams in Agile and Waterfall environments. Responsibilities include impact and gap analysis, traceability, process optimization, control assessment, prioritization support, and continuous improvement across insurance claims capabilities.

Plan, execute, and manage internal audits across European insurance operations, including JSOX and internal controls testing. Review audit work, perform remediation testing, document findings in AuditBoard, produce reports, and liaise with business stakeholders. The role also supports regulatory monitoring, audit administration, reporting, and ad hoc projects. Travel to UK and European offices is required for approximately 10% of the role.

Serve as a trusted HR advisor to senior leaders in underwriting and other functions, leading organisational design, workforce planning, employee relations, reward processes, leadership coaching, and people analytics to drive performance, regulatory compliance, and a high-performing culture within a regulated specialty insurance environment.

Lead financial crime governance and training across sanctions, AML/CTF, anti-bribery, fraud, market abuse, and tax evasion risks. Responsibilities include developing compliance frameworks, conducting annual risk assessments, reviewing policies, managing controls and reporting, monitoring regulatory changes, delivering training and communications, overseeing remediation, and managing team members. The role also supports licensing compliance, regulatory returns, business queries, and broader international compliance projects.

Supports accurate, compliant, and timely payroll delivery across multiple international jurisdictions. Responsibilities include managing country payroll portfolios, monitoring legislation, coordinating with providers and internal teams, maintaining secure payroll data, producing reports, supporting country onboarding and system testing, resolving employee queries, and contributing to process improvements, system upgrades, policy harmonization, and digital transformation initiatives.

Lead and evolve enterprise security architecture for international operations. Define frameworks and standards, provide architectural governance, design secure cloud, application, infrastructure, and data solutions, conduct threat modelling and risk assessments, drive secure-by-design and DevSecOps practices, and ensure alignment with regulatory and business risk.

Deliver DevOps and automation roadmap focusing on ephemeral environments and agentic automation. Support CI/CD, environment and release management, deployments (MSSQL, websites, services) on Windows/RedHat. Build self-service Automation-as-a-Service, modernize pipelines (GitHub Actions, Azure Pipelines, OctopusDeploy), implement IaC (Terraform), observability (Datadog, Prometheus, Grafana, OpenTelemetry), and embed security and compliance into SDLC.

Lead and manage complex insurance fraud investigations across claims lifecycle. Develop detection strategies, liaise with stakeholders and external partners, ensure legal/regulatory compliance, implement analytics and fraud controls, report on trends and outcomes, and drive continuous improvement in fraud capability.

Serve as Snowflake platform authority and design lead, translating models into Snowflake/DBT implementations, enforcing medallion patterns, guiding production stability, cost and performance optimization, mentoring teams, and representing Snowflake architecture for enterprise governance and enablement.

Provide internal controls and JSOx compliance support across UK and Europe: identify and design controls, perform walkthroughs and testing, prepare workpapers, track and remediate deficiencies via RAPTracker, liaise with Internal Audit and external auditors, support system implementations and UAT, develop workplans and report findings to management.

Lead a pricing team for Casualty, Financial and Professional Liability products across company and Lloyd's platforms. Develop and deploy pricing models, provide case pricing for complex accounts, support underwriting strategy, portfolio monitoring, reinsurance decisions and capital modelling. Drive pricing transformation, governance and automation while mentoring a small team and collaborating with underwriting, finance, BI/IT and compliance.

Lead end-to-end enterprise architecture for the International division: align business capability, technology, data and applications; define roadmaps; govern solutions; evaluate emerging technologies; support stakeholders, assurance, and reduce technical debt across portfolios.

Lead and manage insurance-related investigations into suspected fraud and money laundering. Produce internal and external reports (including Suspicious Activity Reports), maintain and enhance the Fraud Log, review SIRA alerts to resolution, deliver MI and committee papers, and provide guidance and training to claims and underwriting teams.

Lead and deliver enterprise-scale change projects across business and IT, managing multiple workstreams, stakeholders and vendors, maintaining governance, budgets, risks, documentation, and ensuring benefits and smooth transitions through the change delivery framework.