Teams at Tokio Marine

Claims Business Analyst will elicit and document business requirements, map current and future-state processes, facilitate stakeholder workshops, support product backlogs, define acceptance criteria, and assist with User Acceptance Testing. The role partners with Claims, Product, Technology, Change, Engineering, Data, and QA teams in Agile and Waterfall environments. Responsibilities include impact and gap analysis, traceability, process optimization, control assessment, prioritization support, and continuous improvement across insurance claims capabilities.

Lead and grow a sourcing team to define and execute end-to-end sourcing strategy across indirect categories (IT, SaaS, AI, Professional Services, Facilities, Marketing, HR, Travel). Drive competitive sourcing, supplier negotiation, contract lifecycle management, supplier performance governance, risk mitigation, and deliver measurable commercial value while influencing senior stakeholders and embedding best-practice procurement processes.

Plan, execute, and manage internal audits across European insurance operations, including JSOX and internal controls testing. Review audit work, perform remediation testing, document findings in AuditBoard, produce reports, and liaise with business stakeholders. The role also supports regulatory monitoring, audit administration, reporting, and ad hoc projects. Travel to UK and European offices is required for approximately 10% of the role.