tms Innovation & Technology Culture 2026

tms Employee Perspectives

tms encourages employees to think creatively and explore new ideas by giving them opportunities to work on iconic brands and develop original customer experiences. Employees say the variety of projects and collaboration with talented colleagues create an environment where creativity and innovation are part of everyday work.

“To work at tms is to immerse yourself in a state of constant discovery and inspiration, among a team of world-class experts. One day I’m reimagining the iconic peels from the legendary McDonald’s Monopoly promotion, the next day I’m dreaming up must-have merch like Colour Changing Cups.”

Jonathan Chan, Director of Experience Design & Strategy

From the article: tms | Careers

tms equips employees with modern tools that help them manage complex projects, streamline collaboration and deliver innovative client solutions. Employees say they have the flexibility to adopt technology that improves planning, communication and execution across a wide range of digital initiatives.

One employee shared, “At tms, working across several diverse clients means managing a variety of web and app-based projects. While each project is unique, certain tools consistently add value regardless of the end product. Most notably, Smartsheet, a versatile work management tool, has become my go-to starting point for planning any new initiative.

Smartsheet allows me to outline every step required to successfully launch a project while estimating the overall timeline. Using Smartsheet early in the process creates a centralized, dynamic reference point for all stakeholders. It bridges communication gaps and provides a clear, visual representation of the overarching strategy, roadmap and key action items.

Other programs in my toolkit include Microsoft Planner Board, ProductPlan’s road mapping tool, and Trello, all of which complement my efforts to reduce chaos and improve day-to-day operations.”

Brooke White, Product Experience Manager

From the article: 2 Chicago Product Managers Share Their Secret to Leading a Successful Team

tms Employee Reviews

"tms has always been more than a place to work. It’s my family, my inspiration, my innovation incubator. With warm personalities and tools to grow, here I find fulfillment in everything I do."

Fyonna, Associate Director, Strategy

Being solutions oriented is the secret to success at tms. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne, Senior Director, Tech Enablement Lead

Analytics is at the core of what we strive to achieve at tms – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.