Jobs at SS&C Technologies

The Sales Operations Analyst supports EMEA & APAC sales teams, focusing on sales reporting, data analytics, and operational efficiency, using Tableau and Salesforce.com.

Join a specialist Actuarial Software Development team as a full-stack developer, creating high-quality software solutions and product enhancements while managing IT controls and server management.

Join SS&C's Graduate Client Services Voice programme in Basildon to learn end-to-end telephony and client services processes, support client-focused improvement projects, review customer content, analyse feedback, and identify opportunities to optimise customer journeys using automation and AI.

The role involves designing, implementing, and maintaining infrastructure and cloud services, ensuring system security, and managing network devices, along with automating services and supporting CI/CD workflows.

Provide oversight and operational support for automated dealing and settlement (STP) processes, handle enquiries, maintain reconciliations and controls, update systems for corporate actions, escalate and resolve nominee issues, ensure regulatory compliance, and drive process improvements while working within SLA/KPI targets.

Manage and retain client relationships for Calastone, drive cross-/up-sell revenue, lead client strategy and onboarding, coordinate internal stakeholders, maintain Salesforce data, deliver product demos, and analyze industry trends to support client value.

Lead fund accounting and reporting for private markets clients, including NAV calculations, financial statements, capital activity, audits, client communication, and cross-functional coordination to improve processes and support business growth across EMEA.

Lead fund accounting and reporting for private markets clients: oversee NAV calculations, financial statements, investor reporting, audits, general ledger maintenance, capital activity, client deliverables, and cross‑jurisdiction coordination while improving processes and controls.

The senior associate will handle and resolve complaints, investigate regulatory breaches, and contribute to continuous improvement in customer service and operational standards.

Manage daily bank loan closing operations: review and match trade bookings, validate settlement calculations and documentation (LMA/LSTA), submit executed docs for funding, update internal systems, report on unsettled trades, liaise with clients/counterparties, and support automation projects related to loan closing and administration.

Lead regional deal desk operations for EMEA/APAC: advise on deal structuring, pricing models, governance, and complex negotiations; support Sales, Legal, Accounting and Product to accelerate closures and optimize ARR and profitability.

Coordinate and manage RFP/RFI responses and related sales engagement activities. Maintain response database and sales collateral, support HubSpot usage, liaise with internal teams and external consultants, prepare presentation materials, facilitate client workshops, and support lead generation and reporting to help win and retain business.

Lead and scale a global implementation team to deliver end-to-end SaaS product implementations for clients. Own implementation framework, system configuration, integration, data migration, UAT, go-live and post-live support while managing stakeholders, risks, budgets, and training.

Provide day-to-day payroll support for UK and international payrolls via third-party vendors, using Workday and manual data. Process starters/leavers, variable pay, third-party payments, payslip registration, tax year-end tasks (P60), and resolve employee payroll queries while ensuring regulatory compliance and quality.

Develop and maintain AI-driven, code-first automation and agentic workflows using Python, C#/.NET, Playwright, and FlaUI. Integrate LLMs via SS&C AI Gateway, manage Blue Prism WorkHQ queues, implement exception handling and human-in-the-loop flows, write and refine prompts, and follow governance, security, and data-privacy standards.

Senior leadership role driving strategic, operational, and financial performance of the Wealth Platform. Execute board/ExCo priorities, manage client and asset onboarding, vendor negotiations, governance, compliance, audits, reporting, cross-functional alignment, and build a high-performing team to support growth and risk oversight.

The Lead Engineer will oversee an engineering team, ensuring high-quality product delivery in financial services and healthcare, driving technical excellence, and guiding team development while fostering collaboration and innovation.

The Customer Engagement Manager defines Deal Service solutions based on client needs, collaborating with cross-functional teams and managing sales opportunities.

Provide first-line production support and customer-facing application operations, monitor services, assist client onboarding, support QA testing cycles, handle incidents to resolution, maintain documentation/knowledge base, and contribute to service and business improvements.

Handle client voice enquiries in a contact-center environment to meet KPIs and SLAs; manage escalations, maintain product and system knowledge, drive process improvements, ensure quality, and follow risk and compliance policies while collaborating across teams.