Jobs at SS&C Technologies

Provides second-line support for Blue Prism automations, investigates incidents and failures, coordinates low-risk fixes, and maintains support documentation. Uses approved AI assistants to accelerate troubleshooting, documentation, and knowledge sharing while applying responsible AI principles. The role also develops infrastructure, data, incident management, and stakeholder communication skills through coaching and structured progression.

Own the vision, roadmap, backlog, and delivery of wealth management platform solutions. Define user stories and acceptance criteria, collaborate with clients, stakeholders, UX/UI designers, architects, and development teams, and lead Agile ceremonies, user acceptance testing, and releases. Use analytics, user feedback, market trends, and competitor analysis to improve products while ensuring FCA regulatory compliance and strong client outcomes.

Own new business development across Polish and Czech markets, managing the full sales cycle from prospecting through close. Build pipelines, conduct product demonstrations, negotiate with senior decision-makers, and exceed revenue targets. Develop consultative relationships with financial institutions, corporations, and advisors while collaborating with marketing, product, pre-sales, and client success teams. Establish SS&C Intralinks’ presence in London and travel frequently to Warsaw and Prague.

Lead onboarding and implementation of investment manager clients onto the Eze Eclipse platform. Coordinate client meetings, manage expectations and timelines, collaborate with Development, Product Management, Client Services, and third-party vendors, and advocate for platform enhancements. The role requires financial services or investment technology experience, system implementation and configuration expertise, strong client relationship management, and the ability to communicate technical concepts to non-technical audiences.

Leads client-facing technology implementations and integration projects from initiation through go-live and handover. Owns delivery schedules, budgets, risks, dependencies, forecasting, resource planning, governance, and executive reporting. Coordinates architects, analysts, engineers, and operations teams across SaaS and API-driven solutions. Acts as the primary client interface, supports presales and SOW definition, and drives delivery standards, operational readiness, and continuous improvement in regulated financial services environments.

Provides customer service for SS&C wealth platforms through inbound and outbound calls, email, and tickets. The role resolves inquiries, meets service-level and performance targets, maintains accurate information, supports process improvements, and develops knowledge of Hubwise products. It also requires collaboration with internal and external stakeholders, adherence to financial services regulations and controls, participation in team meetings, and a strong focus on customer experience, quality, and continuous improvement.

Provides pre-sales technical support for complex products and solutions. Conducts sales presentations, product demonstrations, product capability assessments, and customer consultations. Assesses customer needs, prepares product and implementation specifications, and may rapidly prototype mini-applications to demonstrate feasibility. Collaborates with sales, product development, and onboarding teams while guiding less experienced colleagues and recommending process improvements.

Deliver business and technical consulting for investment management software implementations. Analyze client requirements, configure workflows, test systems, document solutions, train users, and lead project deliverables. Advise clients on enhancements and integrations while managing relationships and expectations. Requires financial technology or investment management experience, order management platform expertise, MS SQL knowledge, and familiarity with trade lifecycles, financial instruments, and operational processes.

Manage fund accounting for private debt funds, including daily cash and position activity, reconciliations, NAV production, reporting, audits, financial statements, and issue escalation. Maintain client relationships, coordinate with support teams, oversee project initiatives, improve processes, and serve as a subject matter expert on P&L and NAV matters.

Processes and reconciles cheques, pension transfers, share certificates, AML and legal documentation, and customer correspondence. Maintains accurate records and audit trails across operational systems, investigates exceptions, resolves outstanding items, and meets service-level deadlines. The role requires strong organization, attention to detail, procedural compliance, communication, problem-solving, and teamwork within a regulated financial services environment.

Support strategic transformation programmes by maintaining project plans, tracking milestones and benefits, preparing management reporting, coordinating stakeholder communications, and identifying process-improvement and automation opportunities. The role offers graduate development in business transformation, project delivery, operational excellence, business analysis, automation, and AI-enabled change.

Build and manage the ETF servicing sales pipeline from prospecting through deal execution. Engage ETF issuers, asset servicers, platforms, authorized participants, market makers, and ecosystem partners. Lead discovery, commercial conversations, solution framing, proposals, and opportunity progression. Collaborate with Product, Legal, Operations, Client Delivery, and Marketing while maintaining Salesforce pipeline forecasts and monitoring ETF market developments.

Develop and execute commercial and market strategies for digital asset products and services. Lead market research, competitive analysis, partnerships, go-to-market planning, pricing, positioning, and messaging. Collaborate with product, technology, legal, and compliance teams on roadmaps and regulatory adherence. Engage clients and stakeholders, present strategies to senior audiences, and analyze market performance, customer adoption, and financial metrics to optimize digital asset initiatives.

Provides legal advice across EMEA, drafts and negotiates commercial contracts, manages legal risk and group policies, advises HR on employment disputes, supports third-party dispute resolution, and assists with corporate activity including mergers, acquisitions, and restructuring. The role also builds relationships with internal commercial teams and supports legal processes and precedents.

Provide first-line production support and customer-facing application operations, monitor services, assist client onboarding, support QA testing cycles, handle incidents to resolution, maintain documentation/knowledge base, and contribute to service and business improvements.

Generate and qualify outbound and inbound demand for Account Executives using telephone, email, social and CRM tools. Identify buying groups, nurture prospects, track activity in SFA, and provide forecasts and KPI-driven reporting to support pipeline growth.

Administer and support large IBM i environments, ensuring stability and security. Perform OS upgrades, monitor performance, manage backups, and troubleshoot issues.

Drive new business for Print & Document Solutions by prospecting, qualifying, and building a sales pipeline. Develop tailored proposals with operations and solutions teams, represent the company at events, provide accurate sales forecasting, and stay current on industry trends to win managed services and outsourcing engagements.

The Sales Operations Analyst supports EMEA & APAC sales teams, focusing on sales reporting, data analytics, and operational efficiency, using Tableau and Salesforce.com.

The Customer Engagement Manager defines Deal Service solutions based on client needs, collaborating with cross-functional teams and managing sales opportunities.