Jobs at SS&C Technologies

Drive new-business software sales for alternative asset servicing solutions across asset management organizations. Responsibilities include lead qualification, pipeline development, consultative selling, client presentations, proposals, forecasting, deal closure, partner relationships, market research, industry events, and Salesforce activity tracking. The role collaborates with solution consultants, marketing, legal, product, professional services, and senior management to advance opportunities and provide product feedback.

Design, develop, and maintain automated functional and regression test suites (C#, BDD). Execute API, UI, and exploratory testing, integrate automation into CI/CD (GitHub Actions), leverage AI-assisted tools, collaborate across teams, produce BDD scenarios, QA documentation, and promote automation best practices.

Provides legal advice across EMEA, drafts and negotiates commercial contracts, manages legal risk and group policies, advises HR on employment disputes, supports third-party dispute resolution, and assists with corporate activity including mergers, acquisitions, and restructuring. The role also builds relationships with internal commercial teams and supports legal processes and precedents.

Handle client voice enquiries in a contact-center environment to meet KPIs and SLAs; manage escalations, maintain product and system knowledge, drive process improvements, ensure quality, and follow risk and compliance policies while collaborating across teams.

Provide first-line production support and customer-facing application operations, monitor services, assist client onboarding, support QA testing cycles, handle incidents to resolution, maintain documentation/knowledge base, and contribute to service and business improvements.

Generate and qualify outbound and inbound demand for Account Executives using telephone, email, social and CRM tools. Identify buying groups, nurture prospects, track activity in SFA, and provide forecasts and KPI-driven reporting to support pipeline growth.

Administer and support large IBM i environments, ensuring stability and security. Perform OS upgrades, monitor performance, manage backups, and troubleshoot issues.

Lead client relationship strategies for institutional clients across EMEA, act as primary contact, drive retention and growth via cross-sell/up-sell, conduct reviews and SLAs, coordinate with internal teams, produce reports and negotiate contracts, and travel periodically to meet clients.

Lead the AI-driven transformation of product research and design: integrate AI across design toolchains, automate design pipelines, establish continuous AI-assisted research workflows, lead research and design strategy, run experiments, build an AI-augmented design system, upskill teams, and translate insights into product decisions and stakeholder-facing storytelling.

Drive new business for Print & Document Solutions by prospecting, qualifying, and building a sales pipeline. Develop tailored proposals with operations and solutions teams, represent the company at events, provide accurate sales forecasting, and stay current on industry trends to win managed services and outsourcing engagements.

The Sales Operations Analyst supports EMEA & APAC sales teams, focusing on sales reporting, data analytics, and operational efficiency, using Tableau and Salesforce.com.

Join SS&C's Graduate Client Services Voice programme in Basildon to learn end-to-end telephony and client services processes, support client-focused improvement projects, review customer content, analyse feedback, and identify opportunities to optimise customer journeys using automation and AI.

The role involves designing, implementing, and maintaining infrastructure and cloud services, ensuring system security, and managing network devices, along with automating services and supporting CI/CD workflows.

Provide oversight and operational support for automated dealing and settlement (STP) processes, handle enquiries, maintain reconciliations and controls, update systems for corporate actions, escalate and resolve nominee issues, ensure regulatory compliance, and drive process improvements while working within SLA/KPI targets.

Lead fund accounting and reporting for private markets clients, including NAV calculations, financial statements, capital activity, audits, client communication, and cross-functional coordination to improve processes and support business growth across EMEA.

The senior associate will handle and resolve complaints, investigate regulatory breaches, and contribute to continuous improvement in customer service and operational standards.

Manage daily bank loan closing operations: review and match trade bookings, validate settlement calculations and documentation (LMA/LSTA), submit executed docs for funding, update internal systems, report on unsettled trades, liaise with clients/counterparties, and support automation projects related to loan closing and administration.

Lead regional deal desk operations for EMEA/APAC: advise on deal structuring, pricing models, governance, and complex negotiations; support Sales, Legal, Accounting and Product to accelerate closures and optimize ARR and profitability.

Senior leadership role driving strategic, operational, and financial performance of the Wealth Platform. Execute board/ExCo priorities, manage client and asset onboarding, vendor negotiations, governance, compliance, audits, reporting, cross-functional alignment, and build a high-performing team to support growth and risk oversight.

The Customer Engagement Manager defines Deal Service solutions based on client needs, collaborating with cross-functional teams and managing sales opportunities.