Jobs at SS&C Technologies

Lead the vision, strategy, roadmap, and target operating model for SS&C’s global fund accounting platform. Own capabilities including NAV production, securities accounting, corporate actions, reconciliations, performance measurement, regulatory reporting, and alternative investments. Engage clients and executives, develop business cases, establish platform priorities, define scalable workflows and controls, and guide transformation across technology, operations, and business teams.

Leads hedge fund accounting operations, including team coaching, NAV and P&L review, financial reporting, client relationship management, fund setups, audit coordination, and resolution of complex accounting issues. Provides technical accounting expertise across hedge fund structures and investment products while ensuring accurate deliverables, regulatory compliance, client satisfaction, and operational improvements.

Own the global contact centre AI strategy and roadmap, identifying opportunities across voice, chat, and digital channels. Lead the design, development, integration, deployment, and optimisation of virtual agents, agent assist, conversational AI, analytics, and automation solutions. Establish responsible AI governance, collaborate with operations, technology, risk, compliance, HR, and legal stakeholders, and deliver measurable improvements in customer experience, self-service, operational efficiency, quality, compliance, and colleague experience.

Administer, upgrade, configure, and support SS&C Advent Geneva and other enterprise applications in cloud and virtualized environments. Resolve production issues, manage service requests, maintain operational documentation, support infrastructure projects, improve processes, and participate in 24x7 on-call operations. The role also involves collaborating with vendors and clients, mentoring junior colleagues, and managing projects through production support.

Provides client-facing technology consulting for financial services organizations, leading solution assessment, architecture, integration, configuration, testing, deployment, and operational transition. Manages consulting engagements, stakeholder relationships, proposals, project delivery, and business development activities. Applies expertise in Java, JavaScript/TypeScript, Oracle SQL, REST, AWS, identity frameworks, and emerging AI technologies to deliver business transformation initiatives.

Identify and assess automation and AI opportunities, analyze business processes, facilitate stakeholder workshops, and develop business cases. Design intelligent automation solutions using RPA, AI, LLMs, OCR, process mining, and workflow orchestration. Produce requirements and process documentation, support testing and implementation, collaborate with technical teams, and advise stakeholders on responsible, scalable automation adoption.

Conduct business analysis, requirements discovery, testing, and project coordination within Agile delivery teams. Translate client and stakeholder needs into epics, user stories, and acceptance criteria; support Agile ceremonies, risk management, solution validation, KPIs, business cases, and commercial analysis. The role may act as a proxy Product Owner, lead initiatives, resolve complex issues, and coach other Business Analysts.

Own the strategy, governance, lifecycle, and delivery of UK wrapped products including ISA, JISA, GIA, and SIPP. Translate regulatory, tax, client, and business requirements into product designs, roadmaps, controls, documentation, and delivery plans. Partner with technology, operations, compliance, legal, tax, finance, and distribution teams. Oversee product governance, customer outcomes, reporting, collateral, regulatory change, risk remediation, operational readiness, and continuous improvement.

Designs, builds, and optimizes enterprise AI chatbot experiences for contact-center operations. Responsibilities include conversation-flow modeling, intent and knowledge-structure development, performance and containment analysis, dashboard reporting, stakeholder collaboration, change governance, testing, release management, and compliance with financial-services regulations.

Leads the Wealth Operations function, including platform operations, complex wealth servicing, outsourced platforms, service delivery, risk, controls, and governance. Owns the operating strategy and large-scale transformation agenda, driving automation, AI adoption, workflow digitization, productivity, cost optimization, operational resilience, regulatory compliance, client satisfaction, and commercial outcomes. Partners with Technology, Product, and Commercial teams while developing leadership teams and succession pipelines.

Leads end-to-end business analysis for Life and Pensions transformation initiatives, including discovery, requirements elicitation, process modeling, workshops, stakeholder management, impact assessment, and implementation readiness. Acts as the interface between clients, operations, product, architecture, technology, and delivery teams. Produces governed analysis deliverables, manages traceability and dependencies, mentors junior analysts, and supports continuous improvement across the BA practice.

Own the vision, roadmap, backlog, and delivery of wealth management platform solutions. Define user stories and acceptance criteria, collaborate with clients, stakeholders, UX/UI designers, architects, and development teams, and lead Agile ceremonies, user acceptance testing, and releases. Use analytics, user feedback, market trends, and competitor analysis to improve products while ensuring FCA regulatory compliance and strong client outcomes.

Own new business development across Polish and Czech markets, managing the full sales cycle from prospecting through close. Build pipelines, conduct product demonstrations, negotiate with senior decision-makers, and exceed revenue targets. Develop consultative relationships with financial institutions, corporations, and advisors while collaborating with marketing, product, pre-sales, and client success teams. Establish SS&C Intralinks’ presence in London and travel frequently to Warsaw and Prague.

Lead onboarding and implementation of investment manager clients onto the Eze Eclipse platform. Coordinate client meetings, manage expectations and timelines, collaborate with Development, Product Management, Client Services, and third-party vendors, and advocate for platform enhancements. The role requires financial services or investment technology experience, system implementation and configuration expertise, strong client relationship management, and the ability to communicate technical concepts to non-technical audiences.

Leads client-facing technology implementations and integration projects from initiation through go-live and handover. Owns delivery schedules, budgets, risks, dependencies, forecasting, resource planning, governance, and executive reporting. Coordinates architects, analysts, engineers, and operations teams across SaaS and API-driven solutions. Acts as the primary client interface, supports presales and SOW definition, and drives delivery standards, operational readiness, and continuous improvement in regulated financial services environments.

Provides customer service for SS&C wealth platforms through inbound and outbound calls, email, and tickets. The role resolves inquiries, meets service-level and performance targets, maintains accurate information, supports process improvements, and develops knowledge of Hubwise products. It also requires collaboration with internal and external stakeholders, adherence to financial services regulations and controls, participation in team meetings, and a strong focus on customer experience, quality, and continuous improvement.

Provides pre-sales technical support for complex products and solutions. Conducts sales presentations, product demonstrations, product capability assessments, and customer consultations. Assesses customer needs, prepares product and implementation specifications, and may rapidly prototype mini-applications to demonstrate feasibility. Collaborates with sales, product development, and onboarding teams while guiding less experienced colleagues and recommending process improvements.

Deliver business and technical consulting for investment management software implementations. Analyze client requirements, configure workflows, test systems, document solutions, train users, and lead project deliverables. Advise clients on enhancements and integrations while managing relationships and expectations. Requires financial technology or investment management experience, order management platform expertise, MS SQL knowledge, and familiarity with trade lifecycles, financial instruments, and operational processes.

Manage fund accounting for private debt funds, including daily cash and position activity, reconciliations, NAV production, reporting, audits, financial statements, and issue escalation. Maintain client relationships, coordinate with support teams, oversee project initiatives, improve processes, and serve as a subject matter expert on P&L and NAV matters.

Processes and reconciles cheques, pension transfers, share certificates, AML and legal documentation, and customer correspondence. Maintains accurate records and audit trails across operational systems, investigates exceptions, resolves outstanding items, and meets service-level deadlines. The role requires strong organization, attention to detail, procedural compliance, communication, problem-solving, and teamwork within a regulated financial services environment.