SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Senior Business Analyst - Life and Pensions
Locations: Essex/London
Get To Know Us:
Our EMEA Change Delivery organisation is growing in line with business demand and is at the heart of SS&C client delivery & organisational transformation. We are currently recruiting within our EMEA Enterprise Analysis Practice for a Senior Business Analyst to work & lead on projects within our Life & Pensions Change Portfolio.
Our initiatives range from new client onboarding, corporate transformation, regulatory change, existing client change, and operational excellence, always with a focus on ensuring quality delivery & client delight. We are looking for a dynamic individual who is a self-starter; expert communicator & facilitator of discovery workshops; well experienced in all realms of Business Analysis tools & techniques; and is an expert within the L&P sector. This role provides the right person with a real opportunity to help shape the future of change within the organization.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
The Opportunity
We are looking for a high-performing Senior Business Analyst to join our fast-paced transformation team, with a specific focus on Life & Pensions projects. This role offers the opportunity to shape high-impact change initiatives, influence product and service evolution, and ensure we deliver outcomes that meet both regulatory and client expectations.
What You Will Get To Do:
- Lead end-to-end business analysis for assigned Life & Pensions initiatives, taking ownership of requirements quality, traceability and analysis deliverables throughout the project lifecycle.
- Lead the discovery and due diligence phases of new initiatives, working with internal and external stakeholders to define scope and business outcomes.
- Elicit, document, and validate detailed requirements and user stories, ensuring traceability to business objectives.
- Facilitate workshops and stakeholder meetings, clearly articulating business needs and solution approaches.
- Act as a trusted interface between clients, business operations, product teams, architects, technology and delivery leads, proactively managing cross-functional requirements and dependencies.
- Identify operational, customer, and regulatory impacts, and support readiness activities to ensure smooth implementation.
- Produce high-quality deliverables (e.g., process maps, current/future state models, use cases) aligned to project timelines and program governance.
- (For Senior BAs) Mentor junior team members and contribute to the evolution of the BA Practice through knowledge sharing and support.
What You Will Bring:
- Demonstrable experience as a Senior Business Analyst, independently leading analysis workstreams within complex change, client delivery or transformation programmes.
- Strong practical knowledge of Life & Pensions policy administration and servicing, including product rules, policy lifecycle events, operational processes and customer impacts.
- Experience across these areas within L&P is beneficial; Term Insurance, WOL Insurance, Critical Illness Insurance, Income Protection Insurance, Group Life Insurance, Endowments, On Shore Investment Bonds, Off Shore Investments Bonds.
- Proficiency in BA methodologies across Agile, Waterfall, and hybrid delivery frameworks.
- Excellent stakeholder engagement skills with the ability to work across business, technical, and client-facing environments.
- Confident facilitator and communicator—able to lead workshops, document clear outputs, and influence decision-making.
- Self-starter with strong organisational skills, able to manage priorities in fast-paced, change-heavy environments.
- Passion for continuous improvement, quality outcomes, and business value.
- Comfortable adapting to evolving business needs and managing ambiguity.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
