Teams at SS&C Technologies

Lead the vision, strategy, roadmap, and target operating model for SS&C’s global fund accounting platform. Own capabilities including NAV production, securities accounting, corporate actions, reconciliations, performance measurement, regulatory reporting, and alternative investments. Engage clients and executives, develop business cases, establish platform priorities, define scalable workflows and controls, and guide transformation across technology, operations, and business teams.

Leads hedge fund accounting operations, including team coaching, NAV and P&L review, financial reporting, client relationship management, fund setups, audit coordination, and resolution of complex accounting issues. Provides technical accounting expertise across hedge fund structures and investment products while ensuring accurate deliverables, regulatory compliance, client satisfaction, and operational improvements.

Own the global contact centre AI strategy and roadmap, identifying opportunities across voice, chat, and digital channels. Lead the design, development, integration, deployment, and optimisation of virtual agents, agent assist, conversational AI, analytics, and automation solutions. Establish responsible AI governance, collaborate with operations, technology, risk, compliance, HR, and legal stakeholders, and deliver measurable improvements in customer experience, self-service, operational efficiency, quality, compliance, and colleague experience.