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Shipherd
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AI that resolves eCommerce support issues automatically — before your team even sees them
Shipherd is an AI-powered customer service platform built for eCommerce. We integrate with Zendesk to autonomously resolve support tickets — so online retailers can stop drowning in "where's my order?" queries and start focusing on growing their business.
We work with marketplace sellers across Amazon, eBay, and beyond, handling multi-carrier tracking, automated follow-ups, and end-to-end ticket resolution — without a human in the loop.
Recently Posted Jobs at Shipherd
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Shipherd Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
United Kingdom
Technology We Use
Flask
FRAMEWORKS
Next.js
FRAMEWORKS
PostgreSQL
DATABASES
Python
LANGUAGES
React Native
FRAMEWORKS
FastAPI
FRAMEWORKS
