Teams at Sharpsmart UK

Manage customer orders from placement through invoicing, coordinate with internal teams, verify requirements, track service and ROI targets, report performance data, maintain accurate records, and support process improvements and operational activities. The role requires strong administration, communication, organization, attention to detail, and adaptability in a fast-paced environment.

Manage a portfolio of healthcare customer contracts across mobilisation, performance management, review, renewal, and continuous improvement. Own retention, profitability, commercial performance, risk, pricing, and growth opportunities. Build senior stakeholder relationships, lead Executive Business Reviews, demonstrate customer value, and partner with Operations, Customer Service, Finance, and Sales to resolve issues and strengthen long-term partnerships.