Teams at Sequence (sequencehq)

Manage customer implementations from contract signature through go-live, translate pricing models into the platform’s data model, guide customers in onboarding and product adoption, and provide product feedback to Product and Engineering. The role also involves building scalable onboarding playbooks and helping establish the implementation function in a fast-paced, early-stage environment.

As a Senior Product Engineer, you'll build AI-powered workflows, enhance billing infrastructure, and ensure the reliability of production backend systems while collaborating with a small cross-functional team in a fast-paced environment.

The AI Engineer will develop the AI infrastructure, build approval workflows, and create intelligent collections agents, ensuring product reliability and customer satisfaction.