Sendbird

London
240 Total Employees
Year Founded: 2013
We're Hiring!

What's the Work-Life Balance Like at Sendbird?

Updated on May 21, 2026

Frequently Asked Questions

Workload Sustainability

Sendbird is a work hard culture, and a take-care-of-yourself culture. The two aren't at odds. We move fast and hold a high bar, but we know the best work comes from people who feel their best. We genuinely encourage our team to take time off, use their benefits, and come back recharged.

The Be Your Best Self stipend exists for a reason. Whether that's a gym membership, therapy, or just a good book, we want people investing in themselves outside of work. The same goes for PTO, rest days, and yes, your birthday off. These aren't just perks on paper. 

Collaboration is at the heart of how we work, and that extends to how we support each other. People here are willing to roll up their sleeves and help. Not because it's required, but because that's the kind of team we've built. You won't feel like you're navigating things alone.

Mental Health Support

Sendbird supports employee wellbeing through a benefits package that treats mental health as a core offering rather than an afterthought. All medical plans including mental health and substance abuse coverage. Kaiser members receive Calm, Headspace, and ClassPass at no cost. Cigna members receive Headspace, Talkspace, Happify, iPrevail, and 24/7 behavioral care through MDLIVE, covering everything from therapy access to stress and resilience tools. 

These resources are backed by an Employee Assistance Program providing up to three confidential counseling sessions per incident for employees, dependents, and household members, covering mental health, grief, financial guidance, and legal support. Company-paid life insurance at 2x annual salary, short-term disability replacing 60% of pay, and long-term disability coverage round out a package designed to support employees through both everyday stress and harder moments. 

What People Are Saying About Sendbird

  • Remote or Hybrid Flexibility: Company materials highlight remote-friendly and hybrid options, plus flexible hours, enabling teams to tailor schedules and locations. Feedback suggests offices remain available for collaboration across regions while maintaining flexibility.
  • Time Off Access: Policies emphasize generous PTO, holidays, parental leave, volunteer time, and dedicated rest days, including birthdays. Feedback suggests time away is actively encouraged to disconnect and return recharged.
  • Wellbeing Programs: A "Be Your Best Self" stipend and wellness offerings support mental and physical health outside of work. Feedback suggests these programs signal sustained investment in employee wellbeing.

Sendbird's Benefits

Allows employees to take a day off for their birthday

Offers generous PTO

Offers paid volunteer time

Provides bereavement leave

Provides floating holidays

Provides paid holidays

Provides paid sick days

Provides wellness days

Offers an Employee Assistance Program (EAP)

Offers company-sponsored happy hours

Offers company-sponsored outings

Offers fitness stipend

Offers wellness programs

We offer an annual allowance that can be used toward gym memberships. We also offer all US employees Flexible Spending Accounts or Health Savings Accounts, depending on your selected benefit program.

In-office days / expectations are defined

Most of our roles are in-office 3x a week.

Offers a remote work program

Utilizes a flexible work schedule

Utilizes a hybrid work model