Own the full subscription renewal lifecycle for strategic accounts, executing high-touch renewal strategies, engaging executives and channel partners, negotiating complex contracts, and maximizing retention, revenue, and margin. The role coordinates Sales, Customer Success, and Finance, develops proposals and pricing models, mitigates renewal risks, and maintains accurate CRM records, forecasts, and reporting.

Set global cloud architecture standards for Rubrik Professional Services and serve as the final technical authority on strategic, high-risk engagements. Lead multi-region and multi-cloud designs, advise executive customers, partner with Sales and Product, define service offerings, and build reusable reference architectures, automation, templates, and delivery accelerators. Mentor architects, establish technical standards, influence product roadmaps, represent Professional Services externally, and guide cloud security, compliance, data protection, and cyber resilience practices.

Generate qualified enterprise sales meetings through outbound prospecting and inbound lead follow-up. Research prospects, personalize outreach across email, social, and phone, qualify opportunities, and collaborate with field sales. Manage leads and activities in Salesforce and Salesloft, meet sales targets, report results, and develop technical sales skills through coaching and training.