Jobs at RLDatix

Own the end-user proposition, experience, positioning, and commercial growth of RLDatix Intelligence. Translate data platform capabilities, benchmarking, and AI-enabled recommendations into market-facing products that improve healthcare workforce, safety, compliance, and operational outcomes. Define persona-based experiences, conversational AI copilots, packaging, and value propositions while partnering with data and AI product teams across UK and international markets.

Manage a portfolio of NHS and independent health and care customers across the UK. Own renewals, retention, cross-sell, upsell, forecasting, account planning, procurement negotiations, and revenue growth. Build executive relationships, lead value reviews, develop ROI-focused proposals, and partner with customer success, product, marketing, and commercial teams. The role requires enterprise SaaS account management experience, familiarity with UK healthcare procurement, consultative selling, and travel for customer meetings and events.

Lead the technology strategy and engineering organization for RLDatix’s Quality Compliance Systems platform. Own architecture, Azure infrastructure, software delivery, data, AI, security, and platform capabilities. Drive scalable SaaS modernization, reliable CI/CD, AI-assisted development, technical risk reduction, and secure-by-design practices while developing multidisciplinary engineering leaders and teams.

Develop product and solution messaging, support go-to-market strategies and launches, conduct market and competitor research, analyze campaign performance and attribution, apply customer insights to improve positioning and adoption, and track commercial outcomes. The role collaborates with Sales, Product Management, Growth Marketing, customers, and partners, while traveling frequently across the UK and Ireland.

Leads solutions marketing and go-to-market execution, including positioning, messaging, campaigns, analytics, customer adoption, and revenue growth. Manages and develops marketing professionals, coordinates cross-functional stakeholders, analyzes market and competitive insights, oversees campaign ROI and attribution, and manages team operations, budgets, and resources. The role is UK-based and requires regular travel across the UK and Ireland to offices and customer or prospect locations.

Leads multiple engineering teams and sets technical strategy, roadmaps, delivery governance, observability, incident response, and CI/CD practices. Partners with product and executive stakeholders, develops engineering talent, manages budgets and headcount, and oversees cloud-based SaaS platforms at scale in a regulated healthcare environment. The role requires London hybrid commuting and experience with globally distributed teams.

Manages strategic healthcare customer accounts, builds executive relationships, delivers tailored recommendations, and drives measurable value. Responsibilities include customer portfolio ownership, risk identification and mitigation, escalations, executive business reviews, renewal and expansion support, and cross-functional coordination. The role also contributes to Customer Success best practices and provides informal mentoring to colleagues.

Own global audit processes, statutory reporting, compliance calendars, and month-end accounting activities across multiple jurisdictions. Coordinate audit evidence and responses, prepare management reporting, support board-level insights, and improve finance controls and processes. The role requires collaboration across international teams, timely and accurate financial reporting, and regular attendance at the London office one to two days per week.

Lead cross-functional engineering teams to deliver scalable, reliable healthcare software. Define technical strategy, optimise CI/CD and observability, manage budgets and resources, mentor technical leaders, and enforce incident management and compliance in a regulated environment.