Jobs at RFA

Manage and grow client accounts by understanding business and IT needs, developing solution-based roadmaps, negotiating contracts, coordinating internal resources, and representing the company at events while maintaining client data and addressing escalations.

The Client Services Engineer provides technical support to users, troubleshoots issues with systems, and manages ticket queues while recommending IT improvements. Requires addressing Tier 1-Tier 3 issues and maintaining systems effectively.

Lead full sales cycle to find, engage, and close new enterprise clients for an AI-driven managed services platform. Qualify opportunities, collaborate with technical teams to tailor AI/cybersecurity/cloud solutions for financial-services customers, maintain HubSpot forecasts, grow pipeline via referrals and inbound leads, and attend industry events (up to 20% travel).

The Director of Business Development drives strategic initiatives for client acquisition and relationship management in the financial sector, focusing on IT and Managed Services.