Jobs at Quince

Owns the women’s woven category strategy and assortment across the UK and EU. Responsibilities include regional merchandising, product launches, pricing, trading performance, catalogue administration, site merchandising, customer insight, and product compliance. The role partners with product, planning, marketing, design, sourcing, and quality teams to optimize sales, margins, inventory, customer experience, and product quality.

Legal Counsel will advise Quince’s UK and EU operations across commercial contracts, employment, privacy, consumer protection, AI governance, technology, logistics, product compliance, intellectual property, and risk. The role independently owns legal matters, builds processes and playbooks, supports international expansion, manages external counsel, monitors regulatory developments, and provides pragmatic guidance to cross-functional teams in a fast-growing technology-led retail business.

Owns women's activewear assortment and product strategy across the UK and EU. Responsibilities include regional merchandising, pricing, product launches, trading analysis, catalogue management, site merchandising, customer insight, product quality improvements, compliance, and cross-functional collaboration with Product, Planning, Marketing, Design, Sourcing, and Quality teams.

Leads Quince’s UK communications function, including media strategy, external storytelling, reputation building, proactive earned media, executive communications, and launch communications. Builds relationships across UK national, consumer, fashion, lifestyle, retail, business, and technology press; manages agencies and cross-functional partners; monitors reputation risk; and develops measurement systems and scalable communications playbooks.

Owns UK and EU CRM campaign execution across email, SMS, push, and in-app channels. Responsibilities include campaign planning, segmentation, personalization, localization, QA, deliverability, testing, performance reporting, and continuous optimization. The role coordinates with Merchandising, Design, Copy, US Marketing, Tech, Data, and Lifecycle teams while expanding customer engagement across product categories in the UK, Germany, and France.

Owns triggered CRM lifecycle flows across email, SMS, push, and in-app channels for UK, Germany, and France. Responsibilities include building automation in Iterable and the CDP, developing AI tools, running statistically rigorous A/B tests, optimizing channel sequencing, managing localization, and maintaining customer data quality, integrations, consent routing, and identity resolution. The role requires hands-on lifecycle marketing, SQL, experimentation, European privacy knowledge, and strong cross-functional collaboration.

Leads the end-to-end specialty fiber supply chain for cashmere, merino, yak, alpaca, and other luxury fibers. Oversees sourcing, supplier development, quality systems, traceability, technical optimization, cost leadership, and production partnerships across global markets. Advises executives on fiber markets, geopolitical risks, sustainability, and vertical integration while managing cross-functional teams and translating design requirements into scalable technical specifications.

Coordinate complex global interviews, improve recruiting workflows, administer Greenhouse and ModernLoop, govern offer letters, interpret recruiting policies, and enhance candidate experience. The role independently resolves escalated scheduling and logistics issues, implements process improvements and automation, supports recruiting systems, and advises recruiters and hiring teams on non-routine cases.

Lead performance-driven creative strategy and localization for UK, Germany, and France: adapt US creative, brief and commission assets, run structured experiments, analyze results in Meta/TikTok/Looker, and partner with paid social, brand, and design teams to scale revenue-driving creatives.

Lead UK/EU womenswear merchandising: execute regional assortment and launches, analyze trading performance, own catalogue and site merchandising, partner cross-functionally on product, pricing, quality, and compliance to drive regional growth.

Own Quince’s international forecasting and replenishment architecture, combining classical forecasting, machine learning, and AI agents. Build prototypes and analytical tools in Python, SQL, and Streamlit; partner with data and engineering teams to productionize successful solutions. Improve forecast accuracy, reduce stockouts, automate planning workflows, support new-market launches, and translate between planners, engineers, and leadership. Establish trusted human-machine decision processes and continuously improve planning systems across international markets.

Own global procurement strategy, category roadmaps, supplier distribution, competitive RFPs, clean-sheet costing, buy-plan approvals, negotiations, and upstream material sourcing. Drive substantial product cost reductions while maintaining quality, supply continuity, sustainability, and margin goals. Partner with merchandising, materials, production, technology, and international manufacturing suppliers to develop scalable procurement processes, AI-enabled scenario analysis, verticalization opportunities, and commodity strategies.