Teams at Paloma Health

Lead and scale Paloma’s 100+ person healthcare operations function, including care delivery, scheduling, capacity, governance, and safeguarding. Own service quality, CQC compliance, workforce planning, operational efficiency, financial performance, and risk management. Partner with Product, Marketing, Talent, and Business Intelligence teams to optimize workflows, technology adoption, staffing, and service throughput while maintaining safe, high-quality NHS care during rapid organizational growth.

Deliver high-quality children's ADHD neurodevelopmental assessments remotely, follow safeguarding and risk assessment procedures, maintain CPD and professional registration, manage caseloads and communicate with families, contribute feedback to Paloma's software and AI tools, and work within multidisciplinary pathways including autism and dual assessments.

Processes employee lifecycle administration, including right-to-work checks, DBS renewals, professional registrations, references, contracts, payroll changes, onboarding, offboarding, employee data, policy sign-offs, and routine People inbox queries. Maintains accurate HRIS records, safeguards confidential information, identifies compliance risks, self-checks work, and escalates complex issues while supporting high-volume administrative processes.