Search the 12 jobs at Miro

Seeking an experienced Customer Success Strategy & Operations professional to lead high-priority CS-focused projects for EMEA Customer Success team at Miro.

As a Portfolio Customer Success Manager, you will work with Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates. Responsibilities include critical achievements of the customer journey, experimentation to retain and grow customers, data analytics, Miro expertise, and customer advocacy. The role requires 3 years of experience in customer-facing roles, data-driven strategies, relationship building, customer interaction, and prioritization skills.

Responsible for driving and executing high-impact channel partnerships in EMEA, collaborating with sales and marketing teams, and scaling revenue through strategic initiatives. Requires 5+ years of partner-facing experience in business development at a software-as-a-service organization.

Lead the end-to-end design process for Growth products, collaborate with cross-functional teams, validate designs, measure success metrics, and mentor other designers.

Large Enterprise Account Manager focusing on expanding the UK region accounts by creating net new progress in the install base. Responsibilities include driving account revenue growth, strategic account planning, expanding use cases, and achieving sales quotas. Requires 4+ years of sales experience in the UK enterprise market with SaaS experience.

As a Senior FinOps Engineer, you will play a crucial role in managing cloud costs, developing cost optimization strategies, and ensuring spending stays within allocated budgets. You will foster cost awareness, drive cost-saving initiatives, implement monitoring tools, provide guidance to engineering teams, and lead budget discussions.

Seeking a talented Staff Engineer to lead and innovate in WebGL and 2D rendering technologies, advancing rendering capabilities and delivering exceptional visual experiences to users. Opportunity to shape the future of rendering technologies and contribute to a dynamic team at the forefront of rendering technology.

As Sales Strategy and Operations EMEA, partner closely with the EMEA Sales Team and their leadership team to define regional and segment-level GTM strategy, drive operational excellence, and lead strategic initiatives. Responsible for the day-to-day operational cadence of the business, provide analytical thought leadership, create meaningful business insights, and collaborate with cross-functional teams to drive towards desired business outcomes.

Lead the Portfolio Customer Success Management team in the EMEA region to engage customers, drive high-touch engagements, develop proactive motions, and mentor team members for high performance. Collaborate cross-functionally, manage strategic customer projects, and build executive relationships to achieve team KPIs and improve customer experience.

As a Strategic Customer Success Manager at Miro, responsible for ensuring customers achieve value from the platform through high-touch engagements, joint success plans, and business reviews. Manage enterprise accounts, drive product adoption, improve customer retention metrics, and collaborate cross-functionally to maintain partnerships.

The Strategic Key Accounts Executive at Miro will manage a portfolio of the largest Nordics customers, lead a cross-functional account team, and strategize to achieve expansion goals and customer success. Responsibilities include account revenue growth, strategic account planning, driving incremental use cases, and meeting sales quotas. The role requires 6+ years of sales experience in the Nordics region enterprise market with SaaS experience, strong account expansion skills, and excellent communication skills.

As an Enterprise Customer Success Manager at Miro, you will manage a portfolio of Enterprise customers, ensure their success and product adoption, identify opportunities for growth, and collaborate with internal teams. Fluency in English and German is required. This role offers competitive equity, health insurance, pension plan, and other benefits.