Jobs at Legatics

Lead marketing strategy, team building, budget, and revenue growth for a B2B legal technology scale-up. Own marketing data, Salesforce and Pardot operations, attribution, account-based marketing, lifecycle programmes, product positioning, launches, content, demand generation, and customer marketing. Build an AI-native marketing function using automations and agents, while partnering with sales, product, customer success, finance, and executive leadership to drive pipeline, closed-won revenue, adoption, and expansion.

Lead onboarding, implementation, training, adoption, usage analysis, support triage, and renewal readiness for strategic B2B SaaS law firm accounts. Build customer champions, deliver workshops and demos, track account health, provide insights to Account Managers, gather product feedback, and mentor junior customer success colleagues. The role requires regular UK and US travel and hybrid work from London.

Own product areas for a legal transaction management SaaS platform, from customer discovery and competitive research through roadmap definition, specification, development, launch, and adoption. Collaborate with engineering, design, sales, customer success, marketing, and partners. Lead integrations with external systems and AI platforms, define success metrics, communicate product strategy, and promote spec-driven and AI-assisted product development.

Own and grow a portfolio of strategic B2B SaaS accounts across the UK and US. Responsibilities include senior stakeholder management, account and adoption planning, QBRs, renewals, negotiations, expansion, ROI development, escalation management, customer advocacy, product demonstrations, and accurate Salesforce forecasting. The role also includes regular travel, mentoring junior colleagues, and contributing to the development of the account management operating model.

Identify and qualify new business opportunities via outbound prospecting and inbound lead responses. Conduct discovery calls, maintain CRM records in Salesforce, arrange demos with Account Executives, follow leads through early pipeline stages, and support the Business Development team with sales-related and cross-functional activities. Occasional domestic and international travel.

Drive new enterprise business by planning outreach with BD and Marketing, running discovery calls and demos, managing pipeline to close, handing off closed accounts, mentoring juniors, and refining BD processes while collaborating cross-functionally.