Jobs at Klaviyo

Senior HR Business Partner for EMEA GTM teams providing strategic HR partnership, executive coaching, and employment-law-compliant employee relations across UK, Ireland, France, and Germany. Drive DEI, people analytics, talent management, performance reviews, succession planning, org design, and cross-border change initiatives while partnering with HR COEs and supporting occasional travel.

Lead and grow the EMEA Professional Services organization, driving delivery excellence, services attach, bookings, and customer advocacy. Partner with Sales and Customer Success to build GTM motions, resolve complex escalations, codify regional operating patterns, and scale a distributed London/Dublin team while promoting AI-forward ways of working.

Senior Brand Designer (12-month FTC) supporting EMEA Marketing and Global Brand teams. Create visual concepts across email, social, web, events, video, motion, and print; ensure brand consistency; produce channel-optimized assets; iterate using performance data; collaborate with cross-regional teams and agencies; apply AI tools and design systems to deliver high-quality campaign and brand materials.

Lead enablement strategy and roadmap for EMEA enterprise sales. Design and deliver onboarding, training, workshops, and coaching (discovery, demo, negotiation). Drive adoption of sales methodology, measure enablement impact, partner cross-functionally, and present Quarterly Business Reviews to sales leadership.

Lead end-to-end strategic technical engagements for enterprise customers, shape SOWs, design scalable Klaviyo and martech solutions, manage delivery and risks, advise stakeholders, mentor peers, and drive repeatable processes to ensure adoption and measurable outcomes.

The Proposal Manager will lead RFP processes, manage proposal strategies, and work collaboratively across teams to enhance response effectiveness, directly impacting revenue and brand perception.

Own the full sales cycle to build Klaviyo's EMEA client base: qualify, demo, and close deals. Manage a high-volume pipeline, outbound proactively, support peers, mentor new AEs, and drive long-term territory growth selling MarTech SaaS to ecommerce and retail brands.

Lead technical strategy and win complex enterprise pre-sales deals by architecting integrations, running advanced discovery and technical workshops, building proofs of value, prototyping solutions, and partnering with AEs. Serve as a subject-matter expert in marketing technology, CDPs, AI-driven personalization, and eCommerce while mentoring peers and influencing product roadmap.

Lead and scale a team of Mid-Enterprise Customer Success Managers to drive retention, expansion, and customer satisfaction. Build engagement models and success plans, coach and develop team members, analyze usage and health signals, manage executive relationships, lead strategic account planning, remove roadblocks, and partner cross-functionally to deliver business outcomes. Incorporate AI to improve workflows and enable long-term customer value.

Lead and scale Klaviyo's Commercial Sales organization across Europe by hiring and developing managers and AEs, owning regional GTM strategy, driving forecasting and operational excellence, partnering cross-functionally, and using data and AI fluency to optimize pipeline, processes, and team performance.