Jobs at ITRS

Owns ITRS’s editorial voice, content governance, editorial calendar, and executive visibility program. Writes and edits B2B technology content for senior audiences, ghostwrites for executives, manages PR agency relationships, commissions external work, and partners with technical and marketing teams. The role also measures content performance, mentors writers, and builds scalable editorial processes for a hybrid London-based team.

Manage the London office and oversee administration across global locations during a six-month sabbatical cover. Responsibilities include facilities, maintenance, suppliers, office access, onboarding, payments, procurement, health and safety compliance, risk assessments, fire marshal and first aid programs, DSE assessments, events, budgets, and ESG initiatives. Lead a three-person administration team and support executives, employees, visitors, and external partners.

Own enterprise software revenue across an EMEA territory, including new-logo acquisition, renewals, expansion, pipeline generation, forecasting, and full-cycle sales. Build executive and technical stakeholder relationships, develop territory strategy, and sell observability solutions to regulated industries. The role also acts as a player-coach, providing daily team leadership and potentially progressing into first-line management while collaborating with presales, marketing, customer success, legal, and channel partners.

Owns revenue generation across an EMEA territory, including new-logo acquisition, renewals, expansion, forecasting, and enterprise account strategy. Leads complex B2B software sales to regulated-industry customers, engaging technical, procurement, legal, and executive stakeholders. Builds pipeline through prospecting and partner collaboration, coordinates cross-functional GTM teams, and acts as a player-coach with potential first-line management responsibilities.

Generate qualified sales pipeline across EMEA through high-volume outbound prospecting and inbound lead engagement. The role qualifies leads, schedules meetings for Account Executives, maintains Salesforce data, collaborates with Marketing and Sales, and targets enterprise technology decision-makers. Success is measured by outreach activity, meetings booked, lead conversion, pipeline generation, and contribution to ARR growth.

Lead the platform engineering organization responsible for the reliability, security, automation, and continuous improvement of ITRS’s Kubernetes-based Analytics SaaS platform. Manage and develop engineers, oversee incident response and operational standards, improve observability and resilience, and drive self-healing and intelligent automation. Partner with Engineering, Product, Security, and customer-facing teams while supporting Forward Deployed Engineering and meeting regulated-industry compliance and audit expectations.

Supports enterprise sales by delivering technical presentations, product demonstrations, workshops, RFP responses, and proof-of-concept implementations. Translates customer requirements into practical observability solutions, positions products against competitors, supports sales teams throughout the sales cycle, and provides technical account management for key accounts. Requires experience with APM, AIOps, monitoring tools, system administration, scripting, networking, and databases. Regional travel is required for client meetings and events.

Generate qualified enterprise sales opportunities across EMEA through high-volume outbound prospecting and inbound lead engagement. Qualify leads, book meetings for Account Executives, use sales tools to build campaigns, and collaborate with Marketing and Sales to drive pipeline and ARR growth for ITRS Observability and Uptrends DEM portfolios.

The Account Director will drive new business growth and manage existing accounts in financial services, ensuring high customer satisfaction and collaboration with various internal teams.

Develop complex distributed systems using Java, Kafka, and Kubernetes. Mentor team members and contribute to all phases of the product lifecycle.