Jobs at ITRS

Lead the platform engineering organization responsible for the reliability, security, automation, and continuous improvement of ITRS’s Kubernetes-based Analytics SaaS platform. Manage and develop engineers, oversee incident response and operational standards, improve observability and resilience, and drive self-healing and intelligent automation. Partner with Engineering, Product, Security, and customer-facing teams while supporting Forward Deployed Engineering and meeting regulated-industry compliance and audit expectations.

Lead group FP&A activities including monthly management reporting, variance analysis, budgeting, forecasting, long-range planning, financial modeling, and business partnering. Improve reporting processes, reconcile ARR and revenue data across Salesforce and spreadsheets, strengthen management information, and streamline finance workflows. Present insights to senior leadership, the Board, and investors while supporting data and systems transformation.

Supports enterprise sales by delivering technical presentations, product demonstrations, workshops, RFP responses, and proof-of-concept implementations. Translates customer requirements into practical observability solutions, positions products against competitors, supports sales teams throughout the sales cycle, and provides technical account management for key accounts. Requires experience with APM, AIOps, monitoring tools, system administration, scripting, networking, and databases. Regional travel is required for client meetings and events.

Generate qualified enterprise sales opportunities across EMEA through high-volume outbound prospecting and inbound lead engagement. Qualify leads, book meetings for Account Executives, use sales tools to build campaigns, and collaborate with Marketing and Sales to drive pipeline and ARR growth for ITRS Observability and Uptrends DEM portfolios.

The Account Director will drive new business growth and manage existing accounts in financial services, ensuring high customer satisfaction and collaboration with various internal teams.

Leads visual design across campaigns, web, events, sales, product marketing, and executive communications. Translates a new brand identity into scalable systems, templates, components, and motion standards. Manages and mentors a Visual Designer, directs freelance creatives, leads priority campaigns, presents to senior stakeholders, and partners with marketing and web teams to maintain consistent brand execution. Oversees project intake and delivery while maintaining quality and operational discipline.

Develop complex distributed systems using Java, Kafka, and Kubernetes. Mentor team members and contribute to all phases of the product lifecycle.

Lead preparation of monthly management accounts, variance analysis, budgeting and financial modelling. Improve data integrity (ARR, Salesforce), streamline reporting processes, and partner with commercial and operational leaders to provide actionable financial insight for senior leadership and the Board.