Jobs at Ipsos

Manage client mystery shopping programmes from delivery through reporting, ensuring accuracy, quality and timeliness. Build client relationships, coordinate with operations teams and mystery shoppers, analyze large datasets, identify key findings, and translate complex data into actionable customer experience insights. The role also involves producing client-facing reports and presentations, solving problems, improving processes, and supporting client decision-making across retail, hospitality and telecommunications.

Leads end-to-end behavioural science and mixed-methods research projects addressing public-sector challenges. Responsibilities include behavioural diagnosis, system mapping, qualitative and quantitative research, intervention design, evaluation, Theory of Change development, and iterative test-and-learn approaches. The role also supports business development, proposal leadership, client engagement, thought leadership, capability building, training, and development of AI-enabled research tools and methods.

Deliver quantitative customer experience and tracking research for travel, hospitality, and leisure clients. Responsibilities include managing research projects from setup through reporting, designing surveys, analyzing trends and customer data, developing actionable insights, presenting findings, building client relationships, supporting strategic reviews, and contributing to business growth. The role also involves managing multiple projects, collaborating with colleagues, and using AI tools to improve research efficiency and delivery quality.

Leads end-to-end delivery of large-scale quantitative, syndicated, tracking, and ad hoc research projects. Manages client relationships, stakeholders, budgets, pricing, timelines, quality, and offshore execution teams. Oversees junior colleagues, supports team development, drives operational efficiencies, and identifies innovation opportunities. The role requires strong communication, organization, analytical thinking, financial management, negotiation, and client leadership skills in a hybrid London-based environment.

Leads complex, multi-market quantitative research programs focused on segmentation, demand spaces, shopper behavior, usage and attitudes, and brand strategy. Serves as the primary senior client contact, designs research approaches, oversees delivery, translates data into strategic recommendations, presents findings, supports proposals and business development, and coaches junior researchers.

Create, edit, proofread, and enhance research and thought-leadership content for internal and external audiences. Collaborate with subject matter experts, manage content projects, support planning and delivery, evaluate performance, and improve engagement across channels. Use digital and AI-enabled tools to increase content effectiveness and knowledge sharing while maintaining accuracy, accessibility, and quality.

Supports qualitative and quantitative market research programs for long-term communities, including community engagement, project coordination, questionnaire and discussion guide development, data analysis, reporting, and client communications. The role develops client-relevant materials, manages multiple projects, supports member engagement, and builds expertise in AI-powered research solutions and research methodologies.

Leads Ipsos’s global custom and proprietary audience measurement growth strategy across media owners, technology platforms, and digital players. Develops scalable research offers, go-to-market materials, pricing models, case studies, and sales enablement resources. Supports and trains local teams, drives commercial expansion and revenue growth, advises senior clients, and represents Ipsos through conferences, thought leadership, and industry commentary. Collaborates across research, operations, sales, and marketing to launch new media measurement solutions.

Lead evidence-led strategy and public policy projects for UK government and public-sector clients. Responsibilities include structuring complex policy questions, synthesizing research and stakeholder evidence, developing policy options, theories of change, scenarios and analytical frameworks, advising senior clients, managing workstreams, collaborating with subject-matter experts, and supporting proposals and business development.

Manage a representative audience research panel, maintaining participant engagement and data quality. Coordinate with panel members, technology partners, and internal stakeholders; investigate and resolve issues; monitor data; and support continuous process improvement. The role requires strong Excel, analytical, organizational, communication, and problem-solving skills, with opportunities to develop expertise in audience measurement and media research.

Delivers qualitative and mixed-methods research on energy, environmental, and climate policy. Applies behavioural science frameworks, conducts interviews, focus groups, literature reviews, and evidence synthesis, and develops actionable recommendations for clients. Manages research projects and workstreams, client relationships, fieldwork, reports, presentations, and stakeholder engagement. Supports thought leadership, proposals, and business development while contributing to policy and advisory projects focused on decarbonisation, sustainability, behaviour change, and public attitudes.

Entry-level business development role supporting prospect research, outbound outreach, lead qualification, pipeline generation, proposal development, and client responses. The position also involves creating sales and marketing content, conducting market and competitor research, using digital outreach channels, and learning CRM, sales technology, and AI tools. It offers exposure to the sales cycle within a hybrid, collaborative research and insights organization.

Manages predominantly quantitative research and evaluation projects from inception through final reporting. Responsibilities include survey and questionnaire design, data specifications, data quality checks, project planning, budget and risk management, client and supplier communication, report and presentation writing, proposal development, and mentoring junior researchers. The role also interprets data to produce insights and applies AI tools to improve research delivery.

Leads complex, large-scale quantitative research programmes across multiple countries, overseeing methodology, sampling, questionnaire design, fieldwork, reporting, budgets, risks, quality assurance, and dissemination. The role manages stakeholders, suppliers, multidisciplinary teams, and client relationships; develops proposals and business opportunities; presents findings to senior audiences; supports methodological development; and coaches colleagues. Work focuses on international social, health, human rights, migration, education, employment, and economic development research.

Manage UK and international qualitative research projects from planning through delivery. Responsibilities include supplier management, budgeting, scheduling, project logistics, stakeholder coordination, quality control, and supporting research design. The role manages multiple priorities, contributes to client-facing projects, and ensures studies are delivered on time, within budget, and to high standards.

Manage large and complex market research projects from planning through delivery, coordinating research, delivery, and operations teams. Responsibilities include stakeholder and client relationship management, project oversight, financial tracking, costing, process improvement, and ensuring timely, high-quality outcomes. The role focuses on quantitative research project management, including multi-market tracking studies and online and offline methodologies, in a hybrid work environment.

The Client Growth Director leads business development in public sector data analytics, identifying opportunities, crafting proposals, and overseeing bid management while coordinating cross-functional teams.

Own and operate cloud production infrastructure (GCP/AWS), manage Kubernetes clusters, automate via IaC (Terraform/Pulumi/Ansible) and CI/CD, build and monitor data pipelines (Argo), perform SRE incident response and level-2 support, and collaborate with data scientists and engineers to improve platform reliability and scalability.

The Product Manager will enhance the Ipsos iris reporting interface, manage collaboration with teams, gather requirements, execute testing, and maintain documentation within an Agile framework while utilizing audience measurement tools.

Lead and deliver quantitative research projects from design through delivery. Manage questionnaires, oversee survey management and data collection, analyse results, produce client-focused reports and presentations, engage stakeholders, mentor junior staff, and support business development and commercial performance while adopting AI and research tools.