Jobs at Internova Travel Group

Supports business-critical travel applications and enterprise infrastructure, configures applications for stability, administers Windows systems and endpoints through Microsoft Intune, and develops PowerShell and Python automation scripts. Troubleshoots application, database, network, and MDM issues; supports integrations and APIs; and collaborates with IT teams and nontechnical stakeholders. Travel technology, GDS, and travel API experience are advantageous.

Develop and execute PR, internal communications, and multi-channel marketing initiatives for Global Travel Collection UK. Responsibilities include managing media relations, writing press releases and executive communications, securing media and speaking opportunities, managing social media, supporting recruitment campaigns, monitoring regulatory developments, analyzing media coverage, and coordinating with internal, global, and external stakeholders to strengthen brand visibility and engagement.

The Client Relationship Manager owns revenue growth, retention, and account expansion across an event-services client portfolio. Responsibilities include identifying and closing upsell and cross-sell opportunities, developing event proposals, leading executive client relationships, presenting business reviews, monitoring revenue and margins, improving profitability, and coordinating internal teams to deliver client commitments. The role requires strategic sales expertise, financial acumen, strong presentation skills, and travel of up to 40%.

Processes Cruise division supplier invoices and payment runs, posts payments, reconciles supplier accounts and company credit cards, manages AP queries and aged creditors, and supports audits and shared finance activities. The role requires accurate financial recordkeeping, timely payment processing, strong organization, communication, numeracy, and proficiency with Excel and accounting systems.

Provide proactive operational support to luxury travel advisors, handling requests, complex ticketing, refunds, group bookings, NDC and GDS guidance, quality checks, inboxes, calls, onboarding, training, and escalations. The role supports duty of care, crisis reporting, advisor system access, complaints, and process improvement while meeting service-level agreements in a fast-paced environment.

Audits tour booking files in the Dolphin system throughout the customer journey, verifying documentation, supplier confirmations, customer information, payments, regulatory compliance, and operational milestones. Identifies errors and risks, coordinates corrections with internal teams and consultants, produces quality reports, supports audits, and recommends process improvements. The role provides independent quality assurance without directly managing bookings.

Provides out-of-hours support to corporate, media, entertainment, and contractor clients experiencing travel disruption or needing urgent bookings. Handles calls, emails, airfare ticketing and reissues, international and domestic fare recalculations, flights, rail, hotels, and ground transportation. Delivers expert travel advice, customer service, quality control, travel risk analysis, and traveler tracking reports. Requires GDS knowledge, fares and ticketing expertise, strong destination knowledge, organization, communication, and composure under pressure.