Jobs at Internova Travel Group

Supports business-critical travel applications and enterprise infrastructure, configures applications for stability, administers Windows systems and endpoints through Microsoft Intune, and develops PowerShell and Python automation scripts. Troubleshoots application, database, network, and MDM issues; supports integrations and APIs; and collaborates with IT teams and nontechnical stakeholders. Travel technology, GDS, and travel API experience are advantageous.

The Client Relationship Manager owns revenue growth, retention, and account expansion across an event-services client portfolio. Responsibilities include identifying and closing upsell and cross-sell opportunities, developing event proposals, leading executive client relationships, presenting business reviews, monitoring revenue and margins, improving profitability, and coordinating internal teams to deliver client commitments. The role requires strategic sales expertise, financial acumen, strong presentation skills, and travel of up to 40%.

Processes Cruise division supplier invoices and payment runs, posts payments, reconciles supplier accounts and company credit cards, manages AP queries and aged creditors, and supports audits and shared finance activities. The role requires accurate financial recordkeeping, timely payment processing, strong organization, communication, numeracy, and proficiency with Excel and accounting systems.

Provide proactive operational support to luxury travel advisors, handling requests, complex ticketing, refunds, group bookings, NDC and GDS guidance, quality checks, inboxes, calls, onboarding, training, and escalations. The role supports duty of care, crisis reporting, advisor system access, complaints, and process improvement while meeting service-level agreements in a fast-paced environment.

Leads complex venue sourcing for high-value meetings and events, including RFP management, venue evaluation, site inspections, contract negotiation, budget tracking, and supplier coordination. Advises clients strategically, collaborates with sales, finance, planners, and event technology teams, and ensures smooth handoffs for execution. The role also monitors sourcing trends, mentors team members, leads training, and supports team development while maintaining accurate financial and operational data.

Administers Salesforce event campaigns, including setup, registration and attendance data management, communications updates, data quality monitoring, post-event reconciliation, and troubleshooting. Supports customer inquiries related to event registration and certificates while coordinating with Events, Marketing, IT, and stakeholders. Maintains accurate reporting and compliant event records, using Excel and marketing automation tools to validate data and resolve workflow issues.