Jobs at HiBob

Provide consultative guidance on UK Payroll configuration, system design, integrations, implementation readiness, and best practices. Troubleshoot complex payroll issues, translate legislation into system recommendations, and support customer adoption. Partner with Product and R&D on feature validation, beta testing, roadmap input, and functionality improvements. Develop scalable onboarding frameworks, lead knowledge sharing, and act as the payroll subject matter expert across Customer Success.

Manage a portfolio of B2B SaaS customers, driving adoption, value realization, renewals, expansion, and retention. Build account relationship frameworks, lead business reviews and success planning, identify churn risks, and develop mitigation strategies. Serve as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Provide product enablement, monitor customer health and KPIs, and guide clients on HR trends and workforce technology.

Manage and develop a team of customer success managers serving mid-market and enterprise SaaS customers. Build account success plans, lead business reviews, strengthen stakeholder relationships, protect renewals, drive expansion and advocacy, and reduce churn through customer health analysis. Collaborate with Product, Development, Marketing, and Sales while meeting retention and growth KPIs. Act as a trusted advisor to customers and champion their needs internally.

Own and grow HiBob’s EMEA venture capital partner channel by recruiting and onboarding VC firms, activating portfolio companies, developing partnership plans, and generating qualified pipeline and revenue. The role manages senior stakeholder relationships, tracks channel KPIs, builds repeatable partnership processes, collaborates with Sales, Marketing, and Customer Success, and represents HiBob at investment events. Requires commercial partnership experience, VC or investor ecosystem knowledge, and a builder mindset.

Manage and expand an EMEA SMB client portfolio through consultative upselling and cross-selling. Identify expansion opportunities, generate new ARR, manage sales pipelines, forecast accurately, and achieve revenue targets. Use the MEDDPICC framework to navigate complex sales cycles and collaborate with Customer Success, Renewal Managers, and Sales Engineers. Build strong client relationships, understand business needs, and position HR technology solutions through value-led demonstrations.

Generate pipeline for HiBob’s HRIS solution by identifying prospects, researching accounts, conducting personalized outreach across calls, email, and events, qualifying decision-makers, and collaborating with Account Executives. The role focuses on territory growth, relationship building, campaign execution, sales technology usage, and continuous improvement. No prior technology sales experience is required; training, coaching, and career development are provided.

Own the UK Payroll product roadmap, from requirements and prioritization through development, QA, UAT, beta, and launch. Collaborate with Engineering, Product Design, Sales, and Client Success to deliver impactful customer-facing features. Use user research, data, market trends, and client feedback to guide decisions, track product success metrics, and support growth, retention, compliance, and user experience improvements.

Process payroll inputs across multiple regions, maintain payroll data integrity, support statutory reporting and pension processing, resolve discrepancies with internal stakeholders, ensure compliance, and help develop efficient automated payroll workflows.

Owns end-to-end delivery of Tier 1 UKI and Tier 2 CEE marketing events, particularly in Poland. Responsibilities include event strategy, audience acquisition, budgeting, vendor and venue management, logistics, content coordination, stakeholder alignment, sales follow-up, and performance reporting. The role tracks registrations, attendance, meetings, pipeline, conversion, and ROI while continuously improving event processes, formats, and vendor relationships.

Lead HiBob’s UK sales business and strategy, drive sustainable revenue and ARR growth, and build a high-performing enterprise sales organization. Responsibilities include forecasting, pipeline management, executive-level selling, cross-functional collaboration, process optimization, market representation, and developing sales leaders. The role requires extensive B2B SaaS enterprise sales leadership, strong commercial judgment, MEDDPICC expertise, and a consistent record of exceeding targets.

Own premium technical and strategic support for enterprise B2B SaaS customers. Build knowledge of customer configurations and business goals, lead planning and training sessions, investigate complex issues, coordinate escalations, and maintain proactive communication. Partner with Customer Success, Product, Engineering, and Implementation teams during critical HR cycles and module launches. Identify recurring issues, improve processes, create documentation, and help enhance support through AI and automation.

Manage an EMEA client portfolio, identify and close upsell opportunities, generate new ARR, and consistently achieve revenue targets. Build consultative relationships, uncover customer needs, deliver value-led demonstrations, and manage complex SaaS sales cycles using MEDDPICC. Forecast pipeline accurately and collaborate with Customer Success Managers, Renewal Managers, and Sales Engineers to drive client growth and a seamless customer experience.

Lead global Account Executive enablement by designing and delivering training, coaching, certifications, and sales methodology programs. Improve opportunity progression, conversion rates, deal quality, forecast accuracy, and sales cycle efficiency. Partner with Sales Leadership, Product Marketing, GTM Strategy, Revenue Operations, and regional teams to align programs with business priorities. Drive adoption of AI-assisted selling workflows for research, discovery preparation, stakeholder mapping, deal strategy, and follow-up creation.

Generate qualified outbound pipeline across Central and Eastern Europe by researching accounts, identifying stakeholders, and engaging senior decision-makers through personalized calls, email, LinkedIn, and other channels. Build relationships, secure qualified meetings for Account Executives, achieve activity and pipeline targets, maintain accurate Salesforce records, use sales technology and automation, and collaborate with cross-functional teams while continuously improving through coaching.

Own the full sales cycle for HiBob’s small mid-market segment, targeting organizations with 200–500 employees. Responsibilities include outbound prospecting, pipeline generation, relationship development with senior decision-makers, product demonstrations, commercial negotiations, forecasting, and closing SaaS deals. The role also involves cross-functional collaboration with Sales Engineering, Marketing, Customer Success, and Partnerships, along with participation in events, conferences, and partner networking.

Owns the success strategy for a portfolio of complex B2B SaaS customers. Responsibilities include developing success and account plans, leading executive reviews and adoption workshops, analyzing customer health and usage data, managing risks, supporting renewals and expansions, and demonstrating measurable business value. The role partners with Account Management, Product, Engineering, Services, and Support while building relationships across customer functions and using AI-driven customer intelligence tools.

Supports complex SaaS deals across pricing, quoting, commercial terms, contract amendments, governance, and revenue recognition. Acts as a commercial advisor to Sales, Customer Success, Finance, Legal, and Billing; manages requests through Salesforce, identifies risks, resolves blockers, and recommends practical solutions. The role also contributes to process improvements, automation, documentation, and continuous improvement across the Deal Desk function.

Own the full enterprise SaaS sales cycle in the UK, from outbound prospecting and discovery through negotiation and close. Build relationships with companies of 1,000+ employees, manage multiple stakeholders, partner with Sales Engineering on demonstrations, maintain Salesforce data, attend industry events, and collaborate cross-functionally to drive revenue growth.

Own a small portfolio of strategic enterprise B2B SaaS customers, building executive relationships, leading business reviews, developing account plans, driving retention and expansion, managing escalations, and coordinating internal teams. The role also brings customer feedback into product discussions, shapes the enterprise customer experience, and coaches peers through complex situations. It is an individual contributor position with occasional travel to customer meetings.