Jobs at Harrods

The Learning Administrator will manage scheduling, reporting, and support for the Learning and Development team, ensuring efficient service delivery.

The Senior Workday Analyst will lead design and optimization of Workday solutions, mentor analysts, and ensure solutions align with platform standards.

The Ecommerce Assistant supports product merchandising, trade reporting, data governance, and stakeholder communications while maintaining category pages and brand communications.

Design and build responsive, modular email templates and reusable content blocks using tools like Figma and Emarsys. Implement dynamic, personalised content, optimise for accessibility, dark mode and client compatibility, and monitor performance to recommend improvements. Collaborate with CRM, creative, copywriting and strategy teams; deliver within tight deadlines.

Provide high‑level, discreet administrative support to the Head of Own Label Buying: manage complex diaries, meetings and travel; act as first point of contact; prepare reports, presentations and meeting materials; support office operations and build strong internal relationships while maintaining confidentiality and professionalism.

Lead the SAP CX Operations team to maintain stability, resilience, and performance of loyalty and CX platforms. Manage incidents, SLAs/KPIs, stakeholder relationships, and drive continuous improvement alongside Product and Platform leads.

The Application Services Manager oversees business applications, ensuring operational stability, performance, vendor management, and alignment with business needs. Responsibilities involve service performance review, problem management, and stakeholder engagement.

The Talent Acquisition Manager will lead a large recruitment team to attract and hire talent across various roles, enhancing candidate experience and employer branding while utilizing data to improve recruitment outcomes.