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Lead enterprise IT business analysis for CRM/ERP/Finance systems: elicit and document requirements, engage stakeholders, analyse and improve processes, design and validate solutions, support change management, testing/UAT, data analysis and reporting, training, and governance to align with business transformation programs.
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Lead and deliver large-scale enterprise IT projects (CRM, ERP, Finance, migrations), manage stakeholder engagement, budgets, risks, vendors and change management, mentor project teams, and ensure governance, compliance and project quality throughout the lifecycle.
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Lead requirements elicitation, stakeholder engagement, process improvement, solution design, data analysis, UAT and change management for enterprise IT applications. Develop BRDs, functional specs, test plans, training materials, and governance to support SaaS migrations, ERP/CRM initiatives, and business transformation projects.
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Lead email marketing strategy and operations, develop advanced email journeys, optimize funnel performance, and drive platform and process improvements. Influence stakeholders and senior leadership, manage A/B testing, collaborate across marketing teams, and deliver measurable channel outcomes at scale.
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Lead and build a Compensation & Benefits Centre of Excellence across EMEA and APAC. Define total rewards strategy, implement EU pay transparency, manage annual compensation cycles, design global benefits and wellbeing programs, provide reward governance, support M&A and equity management, and deliver data-driven analytics and HRIS-aligned reporting to senior stakeholders.
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Designs and delivers end-to-end Certinia solution architectures, translating business requirements into configured/customized solutions; leads technical workstreams, validates designs with stakeholders, guides testing and external partners, troubleshoots complex issues, and works hands-on within Certinia modules.
