Jobs at Fonoa

Design, build, and operate scalable, fault-tolerant connectors between Fonoa and enterprise systems (ERPs, billing platforms). Own integrations end-to-end, work closely with product and customers, handle retries/idempotency/data consistency, record operational datasets, and use insights to improve products.

Partner with business leaders to drive performance, manage employee relations, design people programmes, coach managers, support US and EU employees, and help scale the People function.

The IT Support Engineer will provide IT assistance, manage equipment, and enhance internal processes to support a growing global team.

The Sales Development Representative will identify new business opportunities, prospect customers using various communication tools, and support Account Executives by scheduling qualified appointments and driving brand awareness.

Design end-to-end AI-powered products for a Tax Operating System: simplify complex tax and regulatory workflows, create scalable design system patterns, lead interaction and visual design, prototype and launch, and partner across Product, Engineering, AI, Tax, and Research.

Build and lead Fonoa's user research practice: plan and run qualitative and quantitative studies, recruit and manage customer panels, translate insights into product recommendations, influence strategy, and measure research impact across Product, Design, Engineering, and business teams.

Own product strategy and technical direction for Fonoa's Tax Engine. Define vision, 18-month roadmap, and content strategy. Partner as the tax-domain equal to PMs, sign off on tax design decisions, direct central tax research and content development, and ensure high-quality, scalable tax content and AI integration.

Lead and coach a team of Strategic Account Executives to grow revenue within global enterprise accounts. Drive account planning, multi-threaded expansion, complex deal execution and forecasting. Support cross-functional alignment with Product, Customer Success, Partnerships and Marketing to deliver value-based, long-term customer outcomes.

As a Software Engineer, you will develop and maintain API products, implement features, and ensure code quality while understanding customer needs and improving products.

The Senior Data Engineer will design and build an internal data platform, integrate data from multiple systems, and enable non-technical users to access and use data effectively, championing best practices in data engineering.

As a Solutions Engineer, you will collaborate with sales to deliver impactful solutions, conduct technical engagements, and advocate for product improvements while driving customer success.

Lead the management of customer accounts to enhance indirect tax strategies using Fonoa's solutions, ensuring product adoption and maximizing customer satisfaction.

The Senior/Staff Software Engineer, AI will develop AI-powered features, design backend services, and optimize workflows, ensuring integration and user experience. The role requires collaboration across teams to innovate and improve AI applications.

The Senior GTM Systems Engineer role involves designing scalable revenue infrastructure, deploying AI workflows, managing integrations, and ensuring data quality across the GTM organization.

The Engineering Manager leads a product engineering team, collaborates on the product roadmap, hires and mentors team members, and focuses on building high-quality API products while optimizing processes for efficient product development.

As a Senior Product Manager at Fonoa, you will own product areas end-to-end, from prototype to shipping, while working closely with customers and cross-functional teams to drive product decisions and execution.

Design and implement scalable GTM systems, AI-powered automation, and integrations across Sales, Marketing, Customer Success, and RevOps. Own revenue data modeling, Salesforce integrations, data quality, and AI workflows that automate lead qualification, forecasting, and renewal processes. Partner with commercial leaders to translate strategy into reliable, maintainable systems that reduce manual work and improve decision-making.

Operate as the central RevOps lead for Sales, Marketing, Customer Success, and Partnerships. Own GTM processes, forecasting, pipeline and territory planning, metrics and reporting, systems (Salesforce) and integrations, cross-functional projects, and executive reporting to improve efficiency, data quality, and commercial performance.

Lead and scale GTM operational processes across Sales, Marketing, Customer Success, and Partnerships. Own forecasting, pipeline and territory planning, reporting, systems (Salesforce) and integrations, and cross-functional projects. Build metrics, standardise processes, run business reviews, and deliver analysis to inform executive decisions and improve commercial performance and operational efficiency.

Partner with business leaders to drive performance, manage employee relations, design people programmes, support US and EU teams, coach managers, and shape the People function during scale.