Jobs at Fonoa

Lead and scale GTM operational processes across Sales, Marketing, Customer Success, and Partnerships. Own forecasting, pipeline and territory planning, reporting, systems (Salesforce) and integrations, and cross-functional projects. Build metrics, standardise processes, run business reviews, and deliver analysis to inform executive decisions and improve commercial performance and operational efficiency.

Operate as the central RevOps lead for Sales, Marketing, Customer Success, and Partnerships. Own GTM processes, forecasting, pipeline and territory planning, metrics and reporting, systems (Salesforce) and integrations, cross-functional projects, and executive reporting to improve efficiency, data quality, and commercial performance.

Design and implement scalable GTM systems, AI-powered automation, and integrations across Sales, Marketing, Customer Success, and RevOps. Own revenue data modeling, Salesforce integrations, data quality, and AI workflows that automate lead qualification, forecasting, and renewal processes. Partner with commercial leaders to translate strategy into reliable, maintainable systems that reduce manual work and improve decision-making.

The role involves redesigning product experiences, defining frontend architecture, collaborating with teams, and building user experiences. It requires strong frontend application skills and a focus on product quality and performance.

Partner with business leaders to drive performance, manage employee relations, design people programmes, support US and EU teams, coach managers, and shape the People function during scale.

The Strategic Account Executive will drive revenue growth by managing enterprise-level sales processes, cultivating client relationships, and refining sales strategies for tax technology solutions.

As a Software Engineer, you will develop and maintain API products, implement features, and ensure code quality while understanding customer needs and improving products.

The Enterprise Account Executive will drive revenue and growth by managing the sales lifecycle, relationship building with clients, and refining sales processes related to tax technology solutions.

The Engineering Manager leads a product engineering team, collaborates on the product roadmap, hires and mentors team members, and focuses on building high-quality API products while optimizing processes for efficient product development.

The Staff Brand Designer will define and evolve Fonoa's visual identity, ensure brand quality across all touchpoints, and produce hands-on design work while collaborating with marketing and leadership to shape the brand function.

Design, build, and operate scalable, fault-tolerant connectors between Fonoa and enterprise systems (ERPs, billing platforms). Own integrations end-to-end, work closely with product and customers, handle retries/idempotency/data consistency, record operational datasets, and use insights to improve products.

The Manager of Customer Success will lead a team to drive customer adoption and retention, oversee operational rhythm, manage escalations, and collaborate across functions to deliver outcomes and insights.

As a Solutions Engineer, you will collaborate with sales to deliver impactful solutions, conduct technical engagements, and advocate for product improvements while driving customer success.

The Senior Data Engineer will design and build an internal data platform, integrate data from multiple systems, and enable non-technical users to access and use data effectively, championing best practices in data engineering.

The Senior/Staff Software Engineer, AI will develop AI-powered features, design backend services, and optimize workflows, ensuring integration and user experience. The role requires collaboration across teams to innovate and improve AI applications.

The Senior GTM Systems Engineer role involves designing scalable revenue infrastructure, deploying AI workflows, managing integrations, and ensuring data quality across the GTM organization.

Lead the management of customer accounts to enhance indirect tax strategies using Fonoa's solutions, ensuring product adoption and maximizing customer satisfaction.

As a Senior Product Manager at Fonoa, you will own product areas end-to-end, from prototype to shipping, while working closely with customers and cross-functional teams to drive product decisions and execution.