Jobs at EF Education First

Build systems that enable AI agents to plan, execute, verify, and deploy substantial software work. Design agent harnesses, tools, permissions, environments, context and memory systems, evaluation and observability capabilities, and workflows supporting parallel autonomous workstreams. Partner with stakeholders to deliver outcomes, improve reliability, and establish trustworthy verification. Help the broader team safely use AI to ship production changes.

Provides hands-on manual, exploratory, regression, and risk-based QA for Salesforce and web tickets. Extends existing AIO automation and evaluates additional tools to improve coverage and maintainability. The role collaborates with the QA lead, engineering, and Business Systems teams to prioritize commercially significant risks, strengthen QA processes, support release decisions, and report quality metrics. This is a 4–6 month fixed-term hybrid contract.

Execute multi-channel B2B digital marketing campaigns: email, paid search and social; manage website content and AI-assisted processes; analyze performance, write copy, support webinars, and collaborate with creative, sales, and operations to drive lead generation and brand awareness.

Lead CRM governance and commercial process design to improve sales productivity and customer experience. Translate stakeholder requirements into scalable CRM solutions, drive data quality and standards, prioritize system enhancements with Salesforce and technical teams, and measure adoption and operational performance to support revenue growth and retention.

Develop and produce B2B content (articles, white papers, case studies, web, email, social, video, podcast) to drive brand awareness and lead generation. Co-design content strategy and calendar, run webinars, enforce brand tone, optimize content for SEO/email, measure performance, and collaborate cross-functionally to support sales.

Lead complex end-to-end B2B sales to generate new business with large national and international clients. Build relationships with HR and L&D stakeholders, develop value propositions, deliver persuasive pitches, negotiate with C-level decision-makers, and collaborate with internal teams to drive growth across a target account portfolio.

Drive adoption and execution of Revenue Operations initiatives: manage projects end-to-end, remove obstacles, create enablement materials, deploy playbooks/templates, run execution reviews, gather stakeholder feedback, and improve processes to boost productivity, net revenue retention, and customer experience.

Lead FP&A for two global business units: own planning and reporting cycles, drive monthly cadence, manage TM1-to-Oracle migration, analyze Salesforce CRM data, support sales compensation and commissions, and lead a small finance team while partnering with senior leadership across markets.

Coordinate Executive Qualifications programs, provide participant and faculty support, manage enrollment, assessment and records, handle logistics and invoicing, liaise with internal teams, and support online technical facilitation using LMS and webinar tools.

Manage postgraduate application lifecycle for the Europe team: serve as candidate first point of contact, review and track applications, maintain accurate Salesforce records, coordinate interviews/events, support enrollment advisors with outreach and conversion, prepare reports, and suggest process improvements to boost conversion and retention.

Recruit and advise prospective Masters and MBA candidates across Italy using LinkedIn and generative AI. Prospect, engage, qualify, and convert leads via video, phone, and in-person meetings. Meet enrollment targets, attend events (including weekends), provide application and financing guidance, and track candidate trends to optimize outreach.