Teams at eBay

Own eBay’s customer-facing communications product roadmap across email, push, and native hub notifications. Develop conversion and engagement strategies, identify and prioritize growth opportunities, lead A/B testing, write product requirements, and partner with Engineering, Data Science, and other teams on execution. Measure performance, optimize campaigns, and use customer insights, market research, and competitive analysis to guide innovation across a multimillion-dollar communications portfolio.

Lead strategy, P&L, and scaling of consumer and seller insurance products for eBay. Launch and optimize protection offerings, manage insurer and broker partnerships, ensure regulatory compliance, and use data to improve conversion, attach rates, claims, and margins across markets.

Lead and scale the UK Seller Events program end-to-end: set strategy, run the events calendar, manage agency partners and vendors, control budgets, innovate event formats, build seller relationships, use data to iterate, and lead a small events team to drive seller engagement, adoption, and marketplace outcomes.