Teams at eBay

Own eBay’s customer-facing communications product roadmap across email, push, and native hub notifications. Develop conversion and engagement strategies, identify and prioritize growth opportunities, lead A/B testing, write product requirements, and partner with Engineering, Data Science, and other teams on execution. Measure performance, optimize campaigns, and use customer insights, market research, and competitive analysis to guide innovation across a multimillion-dollar communications portfolio.

Lead security compliance audits and assessments, identify gaps and drive remediation, coordinate third-party audits and evidence collection, collaborate with cross-functional teams to implement security controls and standards (PCI, SOC 2, ISO 27001, NIST), provide reporting and recommendations, and evolve eBay's global security compliance program.